Activity
From August 02, 2017 to August 31, 2017
August 30, 2017
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15:15 Support #7820 (Closed - End of life cycle): SCP ID :##4072##] : Upload Eid Adha banner
- Hi,
Kindly attend below request:
Please replace website banner no.4 with eid al-adha banner
File name : Websit... - 12:43 Support #7819 (Work Completed-End life cycle): SCP ID :##4071##] : DESKMATE: LETTER FROM DAVID
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- Hi,
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Please upload file at deskmate - Letters from David
Title: Eid- Al-Adha.
A...
August 29, 2017
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- Hi,
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Please update the following rates in corporate website and deskmate as follows
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Pls assist on deskmate shortcut to email system to be changed to https://syura.k...
August 24, 2017
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We are currently in UAT phase of our SPARC project - upgrading core banking syst...
August 18, 2017
- 15:11 Support #7784 (Work Completed-End life cycle): SCP ID :##4050##] : DESKMATE: Directory Update - R...
- 15:11 Support #7785 (Work Completed-End life cycle): SCP ID :##4051##] : DESKMATE: Directory Update - R...
- 14:38 Support #7761 (Work Completed-End life cycle): SCP ID :##4035##] : DESKMATE UPDATE 15/8/2017 (2)
- 14:37 Support #7760 (Work Completed-End life cycle): SCP ID :##4034##] : WEBSITE: UPDATE 15/8/2017
- 14:36 Support #7782 (Work Completed-End life cycle): [SCP ID :##4049##] : WEBSITE - Latest Promotion
- 14:35 Support #7768 (Work Completed-End life cycle): SCP ID :##4042##] : WEBSITE: HIGHLIGHT 16/8/2017
- 14:34 Support #7703 (Work Completed-End life cycle): SCP ID :##4014##] : WEBSITE: KFH Malaysia Board Ch...
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- Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division
13-1478 Farah W... -
- Hi,
Kindly attend below request:
to remove from directory:
employee Name Department Division
17-1580 Abdul Wa... -
- Done by Athira.
Issue closed in SCP.
August 17, 2017
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- Hafiz, Jul 10, 2017 11:15 AM:-...
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- Hafiz, Jan 16, 2017 08:12 PM:-...
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- Issue closed in SCP.
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- Pending response from customer since Mar 30, 2017 02:48 PM.
Closed at this moment at SCP. -
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- Hafiz,Jun 21, 2017 11:49 AM:-...
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- Hafiz,12/07/2017 09:16 PM-...
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- Chee Ping, 14 July 2017 at 18:09:-...
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- Issue closed in SCP.
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- Done by Athira.
Issue closed in SCP. -
- Issue closed in SCP.
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- The link has been updated.
Issue closed in SCP. -
- Hafiz, Aug 11, 2017 03:38 PM:-...
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- Hafiz, Aug 14, 2017 11:42 AM:-...
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- Shahrulnizam, May 17, 2017 10:12 AM:-...
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- Hafiz, Aug 11, 2017 04:09 PM:-...
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10:35 Support #7782 (Work Completed-End life cycle): [SCP ID :##4049##] : WEBSITE - Latest Promotion
- Please remove "Jom Balik Kampung" campaign at latest promotion.
August 16, 2017
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- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=857
1. to remo... - 12:02 Support #7769 (Work Completed-End life cycle): SCP ID :##4043##] : [URGENT] DESKMATE & WEBSITE: D...
- 12:01 Support #7767 (Work Completed-End life cycle): SCP ID :##4041##] : DESKMATE: Resigned Staff 15/8/...
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Received complaint from customer unable to performed mobile top-up service.
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DESKMATE
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category... -
- Hi,
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Please update KFH LIBSHARA ACCOUNT-i MONTHLY (JULY) WINNER LIST at Highlight se...
August 15, 2017
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- Hi,
Kindly attend below request.
to remove from directory:
Staff No. Name Position tittle Department Division... -
- Issue closed in SCP.
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- Issue closed in SCP.
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- Issue closed in SCP.
- 10:02 Support #7755 (Work Completed-End life cycle): SCP ID :##4031##] : DESKMATE: Directory Update 14/...
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- Hi,
Kindly attend below request.
Please remove banner - "Win Up to 6 Months Salary" Campaign (banner #5) with ... -
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Kindly attend below request.
Appreciate your kind assistance on below matter:
1 - WEBSITE UPLOAD: Highl... - 09:40 Support #7748 (Work Completed-End life cycle): SCP ID :##4027##] : DESKMATE: Directory Update 11....
August 14, 2017
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- Hi,
Kindly attend below request.
1. to move the staff to Risk Management, currentlynot in list
!https://support... - 10:27 Support #7704 (Work Completed-End life cycle): SCP ID :##4015##] : DESKMATE: Directory Update 8/...
- 10:25 Support #7700 (Work Completed-End life cycle): SCP ID :##4012##] : DESKMATE: Directory Update
- 10:24 Support #7725 (Work Completed-End life cycle): SCP ID :##4021##] : DESKMATE: Directory Update - K...
- 10:16 Support #7683 (Work Completed-End life cycle): SCP ID :##4003##] : DESKMATE: Directory Update - N...
- 10:14 Support #7720 (Work Completed-End life cycle): SCP ID :##4019##] : WEBSITE: Board of Directors
- 10:12 Support #7702 (Work Completed-End life cycle): SCP ID :##4013##] : WEBSITE: MANAGEMENT TEAM
- 10:11 Support #7719 (Work Completed-End life cycle): SCP ID :##4018##] : WEBSITE: UPDATE - FINANCING
- 10:11 Support #7738 (Work Completed-End life cycle): SCP ID :##4025##] : WEBSITE: Banner - Auto Financing
August 11, 2017
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- Hi,
Kindly attend below request.
1. to upload photo (17-1597) KL Main Branch
!https://support.penril.net/inlinei... -
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Customer tried few times to request TAC # but still did not received any. Kindly... -
- Hi,
Kindly attend below request.
1. to upload photo (17-1575)
!https://support.penril.net/inlineimages/WorkOrder... -
- Hi,
Kindly attend below request.
We having problem with our IBG via ATM. Its show error "Unable to proceed tran... -
- Hi,
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to upload attached visual, replace Jom Pay (Merz) banner
August 10, 2017
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- Hi,
Kindly attend below request:
KFH Labuan
The transaction (3rd party transfer) unsuccessful and charges d... -
- Hi,
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Kindly assist to update the profile of the following Directors of KFH Malaysia i... -
- Chee Ping, Aug 2, 2017 09:32 AM:-...
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- Hafiz, Jul 28, 2017 04:16 PM:-...
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- Hi,
Kindly attend below request.
1. to create new tab after 5. Risk Management and name it AML & Regulatory Comp... -
- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=290... -
- Hafiz, Aug 7, 2017 03:19 PM:-
Salam Ashikin/Shahrul... -
- Issue closed in SCP.
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- Issue closed in SCP.
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- Issue closed in SCP.
August 09, 2017
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- Hi,
Kindly attend below request.
Please add below sentence at Noorur Rahman Abbas Ali Abid profile.
Mr Noor h... -
- Hi,
Kindly attend below request.
A- KFH Murabahah Personal Financing-i Government Employees
1- Financing am... - 15:07 Support #7711 (Work Completed-End life cycle): SCP ID :##4017##] : WEBSITE: KFH Murabahah Person...
- 14:45 Support #7705 (Work Completed-End life cycle): SCP ID :##4016##] : WEBSITE UPLOAD - HIGHLIGHTS
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- Hi,
Kindly attend below request.
Please change:
a - Financing Amount from 30,000 to RM5,000 instead;
b- Upda... -
- Hi,
Kindly attend below request.
Libshara Weekly Winners Announcement:
Title:
WINNER ANNOUNCEMENT : KFH LIB...
August 08, 2017
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- Hi,
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1. to move the staff from KL Sentral to Branch Service Support
!https://suppor... -
- Hi,
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to upload the document under Corporate Governance after Memorandum & Articles o... -
- Hi,
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Please remove Momtaz M. Saif from the management team.
- 15:22 Support #7696 (Work Completed-End life cycle): SCP ID :##4011##] : WEBSITE UPDATE: KFH Mudharabah...
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- Hi,
Kindly attend below request.
to add the following satff in directory:
Staff ID Name Position Title Locati... - 09:20 Support #7596 (Work Completed-End life cycle): SCP ID :##3978##] : DESKMATE: Staff Referral
August 07, 2017
- 17:35 Support #7678 (Work Completed-End life cycle): SCP ID :##4000##] : DESKMATE: HRD - Performance Ap...
- 17:15 Support #7684 (Work Completed-End life cycle): SCP ID :##4004##] : DESKMATE: Directory Update - S...
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- Hafiz, Jul 28, 2017 12:32 PM:-...
- 15:55 Support #7681 (Work Completed-End life cycle): SCP ID :##4002##] : DESKMATE: Directory Update
- 15:48 Support #7686 (Work Completed-End life cycle): SCP ID :##4005##] : DESKMATE: Directory Update - S...
- 15:46 Support #7680 (Work Completed-End life cycle): SCP ID :##4001##] : DESKMATE: HRD - Resigned Staff
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- Hi,
Kindly attend below request:
Kindly updates the rates (the page can be found here) as follows:
Month In pe... - 14:35 Support #7618 (Work Completed-End life cycle): SCP ID :##3983##] : WEBSITE UPLOAD: HIGHLIGHTS
- waiting them to verify.
- 10:42 Support #7688 (Work Completed-End life cycle): SCP ID :##4007##] : WEBSITE: CoSec - Directors Pro...
- 10:42 Support #7671 (Work Completed-End life cycle): SCP ID :##3997##] : WEBSITE UPLOAD
- 10:41 Support #7690 (Work Completed-End life cycle): SCP ID :##4009##] : WEBSITE NOTIFICATION: REMOVE
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- Hi,
Kindly attend below request:
FYI, we have 1 CIB SI error yesterday. Could you help to provide the CIB SI tran... -
- Hi,
Kindly attend below request:
Please remove attached link:
Here
Title:
Notification to all our Autom... -
- Hafiz, Aug 2, 2017 10:40 AM:-...
August 04, 2017
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- Issue closed in SCP.
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- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... -
- Hi,
Kindly attend below request:
1. to move the staff to new department and location
2. to remove current teleph... -
- Hi,
Kindly attend below request:
to upload the staff photo, the image is shared in \\10.20.8.132\share doc\Azli C... -
- Hi,
Kindly attend below request:
to update the following staff in directory, all photos are saved in \\10.20.8.13... -
- Hi,
Kindly attend below request:
No. Staff ID Name Current Location New Location New Department
1 11-1166 Norash... -
- Hi,
Kindly attend below request:
to remove the following staff from directory:
No. Staff No. Name Department
... - 12:56 Support #7675 (Work Completed-End life cycle): SCP ID :##3999##] : DESKMATE: HR Circulars > Ci...
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- Hi,
Kindly attend below request:
1. to remove the existing form
!https://support.penril.net/inlineimages/WorkOrd... -
- Hi,
Kindly attend below request:
1. to create new folder and name it 2017
!https://support.penril.net/inlineimag...
August 03, 2017
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17:00 Support #7674 (Pending Review): SCP ID :##3998##] : TAC received in 2 minutes
- Based on my investigation, this slowness is caused by MK response much more slower than before, it took around 25-45 ...
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- Hi,
Kindly attend below request:... -
- Hi,
Kindly attend below request:
Please upload at KFH Website - board of directors (profile)
Image as attached... - 10:38 Support #7594 (Work Completed-End life cycle): SCP ID :##3976##] : WINNER ANNOUNCEMENT : KFH LIBS...
- 10:35 Support #7619 (Work Completed-End life cycle): SCP ID :##3984##] : DESKMATE UPLOAD [URGENT]
- 10:35 Support #7586 (Work Completed-End life cycle): [SCP ID :##3967##] : WEBSITE: Request to shorten U...
- 10:34 Support #7595 (Work Completed-End life cycle): SCP ID :##3977##] : DESKMATE: Directory Update - BPA
- 10:33 Support #7599 (Work Completed-End life cycle): SCP ID :##3979##] : DESKMAT UPLOAD
- 10:31 Support #7583 (Work Completed-End life cycle): [SCP ID :##3964##] : WEBSITE: DEBOT CARD-i Promotion
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- Issue closed in SCP.
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10:25 Support #7545: [SCP ID :##3928##] : WEBSITE: Landing Page - KFH Libshare Account-i Weekly (week 9...
- Done....
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- Hafiz, Jul 31, 2017 02:26 PM:-...
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- Jeng Wei, Jul 26, 2017 12:03 PM:-...
August 02, 2017
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- Hi,
Kindly attend below request.
Please help to investigate on invalid TAC. We have received quite a number for ... -
- Hi,
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There's one reported issue for CMS Labuan on 31/07/2017. CPO did not received th...
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