Activity

From December 02, 2014 to December 31, 2014

December 31, 2014

15:07 Support #5095 (Pending Customer Feedback): [SCP ID :##2522##] : User Status Inactive less than ...
After checking the spool result, we found that CFO grace period(EXT_GRACE) had been changed to 30 days on 21/12/2014.... Ong Wei Kuan
10:06 Support #5095 (Closed - End of life cycle): [SCP ID :##2522##] : User Status Inactive less than...
Hi,
Kindly attend below request:... Zahir Abd Latif

December 24, 2014

15:14 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Hi Zahir,
Enhancement for the logging system will be delivered on 31-12-2014, will update you again on that day. TQ. Ong Wei Kuan
15:10 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Dear wei kuan,
What the current status on this case now?
Can proceed to close it?
Thanks. Zahir Abd Latif

December 22, 2014

18:01 Support #4804 (Closed - End of life cycle): [SCP ID :##2467##] : Unable to upload token serial ...
Zahir Abd Latif
17:01 Support #5039 (Closed - End of life cycle): [SCP ID :##2500##] : To provide stub to extract List ...
Wei Kuan already provided the SQL Scripts for extracting all users, all tokens, and users with token.
Case closed. Zahir Abd Latif
16:43 Support #5083 (Closed - End of life cycle): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid ...
Zahir Abd Latif
16:36 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Zahir Abd Latif
16:19 Support #4949 (Closed - End of life cycle): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSO...
Zahir Abd Latif
15:50 Support #4816 (Closed - End of life cycle): [SCP ID :##2474##] : Assign Token to Provider - Pro...
Zahir Abd Latif
15:22 Support #4803 (Closed - End of life cycle): [SCP ID :##2464##] : Request to change the id to PO...
Zahir Abd Latif
15:20 Support #4799 (Closed - End of life cycle): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SETUP/ ...
Zahir Abd Latif
15:15 Support #4791 (Closed - End of life cycle): [SCP ID :##2457##] : Change Token allocation to anoth...
Zahir Abd Latif
14:35 Support #5083 (Pending Customer Feedback): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid U...
Hi Zahir,
Kindly assist to close this issue.
The root cause is Bank forget to point the database URL to produc... Ong Wei Kuan
14:29 Support #4737 (Closed - End of life cycle): [SCP ID :##2436##] : E2E Alert - RCAS.
Zahir Abd Latif
14:22 Support #4733 (Closed - End of life cycle): [SCP ID :##2430##] : Email Request Statistics from R...
Zahir Abd Latif
14:21 Support #4732 (Closed - End of life cycle): [SCP ID :##2429##] : Document for configuring RCAS e...
Zahir Abd Latif
13:11 Support #5083 (Development / Work In Progress): [SCP ID :##2512##] : RCAS Pin Mailer - Got Inva...
Ong Wei Kuan
12:32 Support #4703 (Closed - End of life cycle): [SCP ID :##2412##] : Wrong Corp id Created fvg Univer...
Zahir Abd Latif
11:29 Support #4660 (Closed - End of life cycle): [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MY...
Zahir Abd Latif
11:20 Support #4638 (Closed - End of life cycle): [SCP ID :##2361##] : MYIJM : Token Error - User has b...
No response from customer within 3 days, closed. Zahir Abd Latif
11:00 Support #4475 (Closed - End of life cycle): [SCP ID :##2303##] : Rekening gaji tidak terdaftarBII...
No response from customer within 3 days, closed. Zahir Abd Latif
10:07 Support #5083 (Closed - End of life cycle): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid ...
Hi,
Kindly attend below request:... Zahir Abd Latif

December 19, 2014

16:33 Support #4572 (Work Completed-End life cycle): [SCP ID :##2349##] : Temporary Password Email Noti...
No response from customer within 3 days, closed. Zahir Abd Latif
16:19 Support #4392 (Work Completed-End life cycle): [SCP ID :##2246##] : Unable to approve token - MYM...
Zahir Abd Latif
16:01 Support #4075 (Work Completed-End life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
Refer email:Re: NINIQ BISTRO SDN BHD-USER MYNINIQ2A.
Provided the temp solution. Fix will be done at rcms, not rca... Zahir Abd Latif

December 15, 2014

16:31 Support #5053 (Pending Customer Feedback): [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
-Has performed checking and reply to Bank on 15-12-2014 3.31 PM.
-Unable to find the said transaction which has the ... Ong Wei Kuan
12:20 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Hi Wei Kuan,
Please assist. Thank you. Yap Kah Yan

December 12, 2014

15:16 Support #5053 (Closed - End of life cycle): [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Hi,
Kindly attend below request:... Zahir Abd Latif

December 09, 2014

12:48 Support #5039 (Closed - End of life cycle): [SCP ID :##2500##] : To provide stub to extract List ...
Kindly help with customer's request below:

Kindly help to provide SQL to extract List of User and Tokens for RCAS... William Gozali Tan

December 08, 2014

10:36 Support #4991 (Pending Customer Feedback): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Hi Zahir,
Please assist to close this issue, since there is no reply from Bank.
As per checking, there is no tran... Ong Wei Kuan

December 02, 2014

11:47 Support #4991 (Development / Work In Progress): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Have checked the log in time range from 01-12-2014 16:30 to 17:00, no transaction had the response time around 50 sec... Ong Wei Kuan
09:09 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Hi,
Kindly attend below request:
Penril,
Please assist to check on below.... Zahir Abd Latif
 

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