Activity
From December 15, 2022 to January 13, 2023
January 13, 2023
- 09:22 Support #13392 (Work Completed-End life cycle): [SCP ID :##6574##] : eFria withdrawal error - You...
- Hi,
Kindly attend below request:-
Customer perform efria withdrawal at RIB but got error You didn't have availabl...
January 12, 2023
- 10:20 Support #13389 (User Acceptance Test): [SCP ID :##6571##] : TKP Purchase - update akad at RIB & BIB
- Hi,
Kindly attend below request:-
User request to update akad & declaration for takaful purchase at RIB & BIB. Ki...
January 03, 2023
- 12:30 Support #13116 (Work Completed-End life cycle): [SCP ID :##6364##] : AGRONETBIZ : BULK PAYMENT (...
- Migrated to production on 07/12/2022. Can close the this ticket.
January 01, 2023
- 01:40 Support #13373 (Work Completed-End life cycle): [SCP ID :##6559##] : financing estatement failed...
- Hi,
Kindly attend below request:-
Financing estatement failed to generate - error Host Raw File Date Invalid. ple...
December 23, 2022
- 15:16 Support #13367 (Work Completed-End life cycle): [SCP ID :##6552##] : Error when login to IBAM sy...
- Hi,
Kindly attend below request:-
Need your kind and prompt advice on issue hit by this customer on IBAM system... - 14:32 Support #11208 (Work Completed-End life cycle): [SCP ID :##5507##] : statutory register cron error
- +*Response to Bank*+
Upon testing on the sample file, program unable to finish reading all the content due to empt... - 14:31 Support #11208 (Development / Work In Progress): [SCP ID :##5507##] : statutory register cron error
- 14:28 Support #12970 (Work Completed-End life cycle): [SCP ID :##6273##] : EV SSL Installation Agronet ...
SSL Cert installed in Staging on 11 May 2022 by CF.- 14:26 Support #12954 (System Integration Test): [SCP ID :##6262##] : Finding in UAT
- +*Response to Bank*+
Finding: During investigation, found that the checking of the FMS flag false is not implement... - 14:23 Support #10830 (Work Completed-End life cycle): SCP ID :##5366##] : socso issue
- 14:15 Support #13041 (Work Completed-End life cycle): [SCP ID :##6296##] : FPX SLOWNESS DURING DR - err...
+*Action has done as below*+
[10/6/22] Found a lot session null exception, checked DR WAS session management set...- 14:11 Support #12995 (Work Completed-End life cycle): [SCP ID :##6275##] : unlocked single user session...
- +*Feedback to Bank*+
Finding:
Suspect App server 2 got Web Container issue and is required to restart the server.... - 13:03 Support #13267 (Investigation): [SCP ID :##6468##] : Transaction not display in authorization lis...
- 13:02 Support #13254 (Work Completed-End life cycle): [SCP ID :##6458##] : PENGAKTIFAN INTERNET BANKING...
- +*Feedback to Bank*+
One of the customer accounts is returned with 0 value.
This has caused IB unable to detect wh... - 12:50 Support #13278 (Work Completed-End life cycle): [SCP ID :##6479##] : customer failed to perform t...
[26/10/2022] Bank verifies this customer's success perform the transaction.
Bank agrees to close this ticket.- 12:35 Support #13328 (Pending Customer Feedback): [SCP ID :##6523##] : no annual fee deduction on annua...
- Finding:
1) The annual fee log on the date 18/11/2022 is not complete, suspected have an exception during the batch ... - 09:49 Support #13227 (Work Completed-End life cycle): [SCP ID :##6431##] : AGRONetBIZ Invalid password...
- *Feedback to Bank*++
Based on the shared UPASS log, this customer input an invalid password until exceeding the ma... - 09:39 Support #12998 (Pending SIT Deployment): [SCP ID :##6278##] : EPF status not updated
- The solution given was:
Change the way to grab the EPF employer number by grabbing 9 digits of the EPF employer numb... - 09:31 Support #13360 (User Acceptance Test): [SCP ID :##6545##] : Mydin Card
Changes:
Changes are required in the properties file to change the error message.
Deliver the patch to Agro (Il...
December 20, 2022
- 10:11 Support #13360 (Work Completed-End life cycle): [SCP ID :##6545##] : Mydin Card
- Hi,
Kindly attend below request:-
We have new CR Agro Cashline-i link with card for mydin for wholesale buyers . ...
December 16, 2022
- 16:48 Support #13241 (Work Completed-End life cycle): [SCP ID :##6445##] : Error session expired when C...
- Dear Zahir,
You can close this ticket. The patch already migrated to production on 14/12/2022 under Migration ID200 - 16:46 Support #13107 (Work Completed-End life cycle): [SCP ID :##6355##] : Bulk Payment - bulk payment ...
- Dear zahir,
You can close this ticket. The patch already migrated to production on 14/12/2022 - 16:38 Support #13238 (Work Completed-End life cycle): [SCP ID :##6442##] : SOCSO Payment - account debi...
- Migrated to production on 14/12/2022 under migration ID200. Can close this ticket.
- 16:34 Support #12998 (Development / Work In Progress): [SCP ID :##6278##] : EPF status not updated
- 16:33 Support #13353 (Work Completed-End life cycle): [SCP ID :##6539##] : approve authorized person - ...
- Dear Zahir,
Kindly, help to close this ticket. Patch already migrated to production on 14/12/2022 under migration I...
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