Activity

From December 20, 2023 to January 18, 2024

January 18, 2024

09:28 Support #12932 (Work Completed-End life cycle): [SCP ID :##6248##] : <MY0654593> SESSION EX...
No reported issue from this user so far. Siti Balqis Othman

January 17, 2024

16:10 Support #12403 (Work Completed-End life cycle): [SCP ID :##6004##] : FAILURE TO MAKE FPX PAYMENT ...
Help to close this ticket Siti Balqis Othman
16:09 Support #12403 (Development / Work In Progress): [SCP ID :##6004##] : FAILURE TO MAKE FPX PAYMENT...
This user has success perform FPX transaction on 24/11/2023 based on IBAM transaction history.
 Siti Balqis Othman
16:03 Support #13032: [SCP ID :##6290##] : INVALID USERNAME OR PIN (AGRONETBIZ) : KL AUTO MOTOR SERVICE...
Help to close Siti Balqis Othman
16:03 Support #13032 (Work Completed-End life cycle): [SCP ID :##6290##] : INVALID USERNAME OR PIN (AGR...
Success perform FPX transaction on 24/11/2023 based on IBAM transaction history. Siti Balqis Othman
16:00 Support #13024 (Work Completed-End life cycle): [SCP ID :##6286##] : SESSION EXPIRED AFTER REQUES...
This customer has success perform Duitnow on 11/1/2024 based on IBAM transaction history. Siti Balqis Othman
15:52 Support #11253 (Work Completed-End life cycle): [SCP ID :##5548##] : PETRONAS - system unavailable
Check with Bank staff on the one of reported user login activity.
Based on login activity, user petrolnasional04 has... Siti Balqis Othman
15:48 Support #11253 (Development / Work In Progress): [SCP ID :##5548##] : PETRONAS - system unavailable
Siti Balqis Othman
15:44 Support #10552 (Work Completed-End life cycle): [SCP ID :##5216##] : UNABLE TO LOGIN INITIATOR : ...
Check with Ilah on 17/01/2024 on the login activity.
This customer has success perform login.
Help to close this ... Siti Balqis Othman
15:41 Support #10552 (Development / Work In Progress): [SCP ID :##5216##] : UNABLE TO LOGIN INITIATOR :...
Siti Balqis Othman
14:52 Support #13574 (Work Completed-End life cycle): [SCP ID :##6735##] : FPX Transaction Failed
Migrated to production under migration ID 209 on 04.08.2023. Siti Balqis Othman
14:32 Support #13535 (Work Completed-End life cycle): [SCP ID :##6696##] : Too many FPX transactions re...
Reported issue:
Based on paynet report, there were too many 1D errors being sent to Paynet.
Finding:
Issue due t... Siti Balqis Othman
14:26 Support #13611 (Work Completed-End life cycle): [SCP ID :##6768##] : unbind device at CPMS hit er...
Migrated together with CUA Native Library under Migration ID 212
Can close the ticket Siti Balqis Othman
12:25 Support #12827 (Work Completed-End life cycle): [SCP ID :##6163##] : Not Received TAC for FPX
Can close this ticket. Siti Balqis Othman
12:24 Support #12827 (Development / Work In Progress): [SCP ID :##6163##] : Not Received TAC for FPX
Siti Balqis Othman
12:24 Support #13328 (Work Completed-End life cycle): [SCP ID :##6523##] : no annual fee deduction on a...
The assessment to manual execute the annual fee to those affected company has been completed early last year.
 Siti Balqis Othman
12:18 Support #13638 (Work Completed-End life cycle): [SCP ID :##6778##] : Change OS Version at AGRONet...
Migrated on 05/09/2024. Kindly, help to close the ticket Siti Balqis Othman
12:12 Support #13657 (Work Completed-End life cycle): [SCP ID :##6792##] : AGRONET BIZ : SESSION EXPIRE...
Using same patch as request ID 6790_BIB - Duplicate account number & session expired.
Migrated to PROD on 10/01/2024... Siti Balqis Othman
12:11 Support #13657 (Development / Work In Progress): [SCP ID :##6792##] : AGRONET BIZ : SESSION EXPIR...
Siti Balqis Othman
12:10 Support #13657 (Code Review): [SCP ID :##6792##] : AGRONET BIZ : SESSION EXPIRED [ FF BAKTI ENTER...
Siti Balqis Othman
12:02 Support #13813 (User Acceptance Test): [SCP ID :##6908##] : AGRONETBIZ:PAY LATER STATUS :WHA AGR...
Bank inform, they already success tested the SI transaction for
1) CASA to CASA
2) CASA to Loan Siti Balqis Othman

January 16, 2024

10:41 Support #13782 (Pending Customer Feedback): [SCP ID :##6888##] : No field checking on company sta...
We able to put the (*) symbol at company status to make it as mandatory. We have concern on the user request to make ... Binti Johari Aishah Maisarah

January 12, 2024

17:12 Support #13828 (System Integration Test): [SCP ID :##6916##] : Post Migration - DC at IB
Item 1
Reported: IB display session expired if card maintenance hit timeout/ws002 from fuse. We suggest to display... Siti Balqis Othman
15:07 Support #13828 (Development / Work In Progress): [SCP ID :##6916##] : Post Migration - DC at IB
Siti Balqis Othman
14:55 Support #13828 (Work Completed-End life cycle): [SCP ID :##6916##] : Post Migration - DC at IB
Hi,
Kindly attend below request:-
We found below issue after DC at IB migration to production on 10/01/2024. plea... Zahir Abd Latif

January 11, 2024

10:32 Support #13659 (Work Completed-End life cycle): [SCP ID :##6793##] : FPX transaction error "This ...
Hi Zahir,
Migrated to production on 10/01/2024 under migration id 217.
Kindly, help to close this ticket. Siti Balqis Othman
10:31 Support #13659 (Development / Work In Progress): [SCP ID :##6793##] : FPX transaction error "This...
Siti Balqis Othman
10:31 Support #13659 (Code Review): [SCP ID :##6793##] : FPX transaction error "This FPX Transaction ID...
Siti Balqis Othman
10:30 Support #13655 (Work Completed-End life cycle): [SCP ID :##6790##] : BIB - Duplicate account numb...
Hi Zahir,
Please help to close this ticket, the patch has been migrated on 10/01/2024 under Migration ID 217 Siti Balqis Othman
10:29 Support #13655 (Development / Work In Progress): [SCP ID :##6790##] : BIB - Duplicate account num...
Siti Balqis Othman
10:29 Support #13655 (Code Review): [SCP ID :##6790##] : BIB - Duplicate account number & session expired
Siti Balqis Othman

January 08, 2024

17:09 Support #13813 (Development / Work In Progress): [SCP ID :##6908##] : AGRONETBIZ:PAY LATER STATU...
According to discussion with Bank and HOST mapping spec, change the mapping as follow;
Module: 3'rd Party and Own Ac... Siti Balqis Othman
10:03 Support #13813 (User Acceptance Test): [SCP ID :##6908##] : AGRONETBIZ:PAY LATER STATUS :WHA AGR...
Hi,
Kindly attend below request:-
Pay Later 3rd party transaction was unsuccessful with error ACCOUNT NUMBER NOT ... Zahir Abd Latif

January 04, 2024

16:30 Support #13804 (System Integration Test): [SCP ID :##6900##] : Gamification Round 2 – Question fo...

The updated properties file, consisting of a new set of gamification questions, has been delivered to the bank for ... Siti Balqis Othman

January 03, 2024

09:22 Support #13804 (Work Completed-End life cycle): [SCP ID :##6900##] : Gamification Round 2 – Quest...
Hi,
Kindly attend below request:-
We plan to enable 2nd round of gamification on 3rd week of Jan 2024. Appreciate... Zahir Abd Latif
 

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