Activity

From April 28, 2015 to May 27, 2015

May 22, 2015

10:41 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: cheeping,
The service is currently unavailable is it due to not able to log into receipt table, this occur after I... Aditya Prathama
10:21 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: Adit
The service is currently unavailable is it due to not able to log into receipt table, but account already deb... Ngoh Chee Ping

May 21, 2015

16:34 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: bill payment transaction encountered error when storing to IB_RECEIPT_DETAILS table.
In production IB_RECEIPT_DETAIL... Aditya Prathama
16:24 Support #5319: [SCP ID :##2669##] : International Mobile number unable to be register for Online...: On production source code:
- the phone number is retrieved from host and auto populated to the screen. User is not a... Aditya Prathama
16:06 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: Dear Adit,
Refer last email from chee ping, there should not have any problem to log into IB_RECEIPT_DETAILS table... Zahir Abd Latif
12:53 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: New issue occur ... Ahmad Hazri
12:27 Support #5308: [SCP ID :##2667##] : Error in Page Nagivation for Acc# 001103041053: From Hafiz investigation. We found new Trnx Code 100 sent by Phoenix for normal transaction history.
This new Trnx ... Zahir Abd Latif
12:11 Support #5308 (Closed - End of life cycle): [SCP ID :##2667##] : Error in Page Nagivation for Acc...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2667##] : Error in Page Nagivation for Acc# 001103041053 Zahir Abd Latif

May 20, 2015

15:54 Support #5319: [SCP ID :##2669##] : International Mobile number unable to be register for Online...: Dear Adit,
Kindly assist to provide Root cause and Solution.
Thanks. Zahir Abd Latif
15:39 Support #5319 (Pending Customer Feedback): [SCP ID :##2669##] : International Mobile number unab...: Aditya Prathama
14:15 Support #5319: [SCP ID :##2669##] : International Mobile number unable to be register for Online...: Dear Adit,
Kindly assist to update the current status in Redmine.
Thanks. Zahir Abd Latif

May 19, 2015

11:52 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Status
For this Warning... Ahmad Hazri
11:30 Support #5319 (Development / Work In Progress): [SCP ID :##2669##] : International Mobile number...: Zahir Abd Latif

May 18, 2015

18:02 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Summarily:
Error message: Invalid SSL Header
Based on Oracle Knowledge Document, it can coz by multiple case
... Ahmad Hazri
16:44 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Set WebLogic to use TLS1 only protocol
Both OLD and NEW ePay URL given the same ssl error message.
Dev:
————
OL... Ahmad Hazri

May 14, 2015

18:40 Support #5319 (Closed - End of life cycle): [SCP ID :##2669##] : International Mobile number una...: Hi Adit
Kindly attend this issue
There was one customer who unable to register via KFHOnline since there was an e... Ahmad Hazri
10:37 Support #5315 (Pending Customer Feedback): [SCP ID :##2668##] : Bill Payment transaction to Lemba...: Zahir Abd Latif
10:29 Support #5315: [SCP ID :##2668##] : Bill Payment transaction to Lembaga Tabung Haji.: logger for bill payment tabung haji. not clear log for identify the root cause Aditya Prathama

May 13, 2015

16:12 Support #5315 (Closed - End of life cycle): [SCP ID :##2668##] : Bill Payment transaction to Lemb...: Hi,
Kindly attend below request:... Zahir Abd Latif
10:21 Support #5307 (Closed - End of life cycle): [SCP ID :##2666##] : Extra 1 Successful Bill Payment ...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2666##] : Extra 1 Successful Bill Payment for Astro dd20150506 Zahir Abd Latif

May 12, 2015

15:40 Support #5308 (Development / Work In Progress): [SCP ID :##2667##] : Error in Page Nagivation for...: Zahir Abd Latif
14:04 Support #5308: [SCP ID :##2667##] : Error in Page Nagivation for Acc# 001103041053: tran_code 100: Opening Deposit.
Will occur 1 time at each account opening, subsequent deposit will use tran_code 101 Yap Kah Yan
12:24 Support #5307 (Pending Customer Feedback): [SCP ID :##2666##] : Extra 1 Successful Bill Payment f...: Advised to implement logger enhancement. Not able to find the root cause for this issue.
Only know that failed to lo... Yap Kah Yan

May 11, 2015

14:25 Support #5308 (Closed - End of life cycle): [SCP ID :##2667##] : Error in Page Nagivation for Acc...: Hi,
Kindly attend below request:... Zahir Abd Latif
13:16 Support #5307 (Development / Work In Progress): [SCP ID :##2666##] : Extra 1 Successful Bill Paym...: Still investigating on the root cause
Findings:
Failed to log Internet Receipt Details to IB_RECEIPT_DETAILS tabl... Yap Kah Yan

May 07, 2015

17:38 Support #5307 (Closed - End of life cycle): [SCP ID :##2666##] : Extra 1 Successful Bill Payment ...: Hi,
Kindly attend below request:... Zahir Abd Latif
16:00 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table: My investigation from given log. I found the Holiday function stop in middle of execution program.. we found no erro... Hafizudin MD
15:38 Support #5299 (Closed - End of life cycle): [SCP ID :##2657##] : BIB KFHOnline Trx History Error ...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2657##] : BIB KFHOnline Trx History Error Page Zahir Abd Latif
15:37 Support #5301 (Closed - End of life cycle): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: Issue closed in SCP.
Refer email:- Re: [Request ID :##2660##] : CIB SI Consumer on 29/04/2015 Zahir Abd Latif
11:31 Support #5184 (Closed - End of life cycle): [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) a...: Activity rescheduled to today, 7/5/2014 on 10.00AM
HPSR replaced the correct drive, and it works fine, now is rebui... William Gozali Tan

May 06, 2015

16:05 Support #5300 (Closed - End of life cycle): [SCP ID :##2659##] : Successful Bill Payment for Tel...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2659##] : Successful Bill Payment for Telekom Not Reflected i... Zahir Abd Latif
15:06 Support #5297 (Closed - End of life cycle): [SCP ID :##2658##] : No GST Fee on Rentas Trx: Issue closed in SCP. Zahir Abd Latif
12:15 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table: From Roslan, May 6, 2015 11:25 AM... Zahir Abd Latif
11:36 Support #5287 (Closed - End of life cycle): [SCP ID :##2648##] : ePay new URL: Issue closed in SCP.
Refer email:- Re: [Request ID :##2648##] : ePay new URL Zahir Abd Latif
11:35 Support #5289 (Closed - End of life cycle): [SCP ID :##2650##] : BVMC Report Inaccurate: Issue closed in SCP.
Refer email:- Re: [Request ID :##2650##] : BVMC Report Inaccurate Zahir Abd Latif
11:22 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Confirmed by Shikin that epay is no longer supporting SSL protocols (regardless version) and supporting only TLS 1 an... Ahmad Hazri
11:00 Support #5297 (Pending Customer Feedback): [SCP ID :##2658##] : No GST Fee on Rentas Trx: Yap Kah Yan
11:00 Support #5297: [SCP ID :##2658##] : No GST Fee on Rentas Trx: Root Cause: Wrong mapping
Solution:
To change RTG to RTGS in \kfh_bib.war\WEB-INF\classes\my\com\kfhbib\parameter... Yap Kah Yan
10:22 Support #5297: [SCP ID :##2658##] : No GST Fee on Rentas Trx: Assign to Kah Yan to do further investigation. Ngoh Chee Ping
10:18 Support #5301 (Pending Customer Feedback): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: This issue is related to the bene_name exceeding 25 characters.
The bene name for transaction id 201504270001914839 ... Yap Kah Yan
09:54 Support #5300 (Finished Development): [SCP ID :##2659##] : Successful Bill Payment for Telekom N...: Already provide script to Shikin to update database. Now pending KFH side to execute the script in production. Ngoh Chee Ping
09:51 Support #5301: [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: Assign to Kah Yan to do further investigate why the record in IB_TRANSACTION_HISTORY is missing. Ngoh Chee Ping
08:56 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Working with shikin:
* Shikin to get requirement for the new web service URL from ePay.
* Suspecting the new URL is... Ahmad Hazri
08:47 Support #5299 (Pending Customer Feedback): [SCP ID :##2657##] : BIB KFHOnline Trx History Error Page: Yap Kah Yan
08:46 Support #5299: [SCP ID :##2657##] : BIB KFHOnline Trx History Error Page: Root Cause:
Class file not updated for bv0 and bv1.
Solution:
Replace the affected class file IBGenericAccountSu... Yap Kah Yan

May 05, 2015

18:02 Support #5301: [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: After checked the data in production. I found the record in transaction history is missing that cause all this proble... Ngoh Chee Ping
15:52 Support #5303 (Closed - End of life cycle): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5....: Zahir Abd Latif
13:32 Support #5303 (Finished Development): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5.5.2015: In the log file i found there is a period of downtime for phoenix database. Below are the phoenix error message. This... Ngoh Chee Ping
10:33 Support #5143 (Closed - End of life cycle): [SCP ID :##2544##] : IBG Core Problem 15/01/2015.: Issue closed in SCP.
Refer email:- Re: [Request ID :##2544##] : IBG Core Problem 15/01/2015 Zahir Abd Latif
10:31 Support #5303: [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5.5.2015: Hafiz is MIA. So, assign to Chee Ping to look into this issue. Tan Lee Yong
10:15 Support #5303 (Closed - End of life cycle): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5....: Hi,
Kindly attend below request:
We encountered Credit Error status again for RFI W1 crediting today @ 9.30am.
... Zahir Abd Latif
09:23 Support #5299 (Development / Work In Progress): [SCP ID :##2657##] : BIB KFHOnline Trx History Er...: Zahir Abd Latif
09:07 Support #5285 (Closed - End of life cycle): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG Fail...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2647##] : IBG OFI Error Page & SI IBG Failed due to ID Inva... Zahir Abd Latif

April 30, 2015

18:46 Support #5291 (Closed - End of life cycle): [SCP ID :##2651##] : Issue on Invalid TAC at instance...: Issue closed in SCP. Zahir Abd Latif
14:30 Support #5300 (Development / Work In Progress): [SCP ID :##2659##] : Successful Bill Payment for...: Ngoh Chee Ping
14:30 Support #5301 (Development / Work In Progress): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: Ngoh Chee Ping
14:24 Support #5297 (Development / Work In Progress): [SCP ID :##2658##] : No GST Fee on Rentas Trx: Ngoh Chee Ping
14:22 Support #5298 (Development / Work In Progress): [SCP IP ##2656## : Epay Txn Failed]: This issue is related to the new epay webservice URL updated yesterday. Now need KFH to install the new SSL certifica... Ngoh Chee Ping
12:11 Support #5301 (Closed - End of life cycle): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: There were total 5 SI transactions which were successful on 29/04/2015.
However, BVMC Report and Corus only reflecte... Ahmad Hazri
11:53 Support #5300 (Closed - End of life cycle): [SCP ID :##2659##] : Successful Bill Payment for Tel...: Please assist to check on why 1 successful Bill Payment for Telekom (RM565.22) initiated from BIB was not reflect... Ahmad Hazri
11:12 Support #5299 (Closed - End of life cycle): [SCP ID :##2657##] : BIB KFHOnline Trx History Error ...: HI Adit
Please assist on this issue
User has encountered a problem when performing BAU after the EPAY New Web Ser... Ahmad Hazri
11:04 Support #5298 (Closed - End of life cycle): [SCP IP ##2656## : Epay Txn Failed]: Epay transaction failed after the EPAY New Web Service / JVM memory upgrade activity done on 29/04/2015 - 30/04/2015.... Ahmad Hazri
10:49 Support #5297 (Closed - End of life cycle): [SCP ID :##2658##] : No GST Fee on Rentas Trx: kindly assit on this
After the GST implementation, there is one successful Rentas transaction on 29/04/2015. Upon ... Ahmad Hazri

April 29, 2015

14:17 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate: Max length for IBG is 50 in jsp
Max length for FTT is 40 in jsp
Not sure on the IBG requirement of beneName lengt... Yap Kah Yan
14:11 Support #5283 (Closed - End of life cycle): [SCP ID :##2646##] : Error Status for SI IBG - FAILED...: Issue closed in SCP.
Refer email :- Re: [Request ID :##2646##] : Error Status for SI IBG - FAILED TO PROCESS Zahir Abd Latif
14:07 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate: what is the IBG requirement on the benename length?
How about the max length on the JSP page? Tan Lee Yong
13:37 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate: IB_INTER_TRANSFER BENEFICIARY_NAME accepts 64 characters
IB_INTRA_TRANSFER BENE_NAME accepts 40 characters
IB_TRANS... Yap Kah Yan
13:14 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate: Hi Kah Yan,
There is no issue for so many years on the bene name for the length of 25. Now, look like front end allo... Tan Lee Yong
12:25 Support #5285 (Pending Customer Feedback): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG Faile...: Provided query and patch to cater for -
Query:
bvuserprod:
select * from IB_INTER_TRANSFER where BENEFICIARY_ID ... Yap Kah Yan
12:24 Support #5289 (Pending Customer Feedback): [SCP ID :##2650##] : BVMC Report Inaccurate: BENE_NAME column too small.
Provide query to change 25 to 64 characters
ALTER TABLE IB_TRANSACTION_HISTORY MODIFY... Yap Kah Yan
11:46 Support #5291 (Pending Customer Feedback): [SCP ID :##2651##] : Issue on Invalid TAC at instance ...: This issue is same as SCP ID:##2605##. Already asked KFH to copy the working instance to instance 7310 to solve this ... Ngoh Chee Ping
11:46 Support #5287 (Pending Customer Feedback): [SCP ID :##2648##] : ePay new URL: Zahir Abd Latif
11:42 Support #5287: [SCP ID :##2648##] : ePay new URL: The new URL and ip will set in aqualogic. KFH will doing this update on tonight (29-4-2015). Ngoh Chee Ping

April 28, 2015

17:42 Support #5291 (Closed - End of life cycle): [SCP ID :##2651##] : Issue on Invalid TAC at instance...: Hi,
Kindly attend below request:... Zahir Abd Latif
11:04 Support #5283 (Pending Customer Feedback): [SCP ID :##2646##] : Error Status for SI IBG - FAILED ...: Zahir Abd Latif
10:49 Support #5278 (Closed - End of life cycle): [SCP ID :##2641##] : CIB SI 21/04/2015 - Error Status...: Confirmation from Surianie:-
... Zahir Abd Latif
10:42 Support #5289 (Closed - End of life cycle): [SCP ID :##2650##] : BVMC Report Inaccurate: Hi,
Kindly attend below request:... Zahir Abd Latif
09:39 Support #5282 (Closed - End of life cycle): [SCP ID :##2645##] : BIB - IBG Error Page & Bulk Paym...: Issue already closed in SCP.
Refer email : Re: [Request ID :##2645##] : BIB - IBG Error Page & Bulk Payment Engin... Zahir Abd Latif
09:09 Support #5287 (Closed - End of life cycle): [SCP ID :##2648##] : ePay new URL: Hi,
Kindly attend below request:... Zahir Abd Latif
09:09 Support #5278 (Pending Customer Feedback): [SCP ID :##2641##] : CIB SI 21/04/2015 - Error Status ...: No Report of Missing Element: GST Charge Amount after server restarted on 23/04/2015 (weekly maintenance).
May be du... Yap Kah Yan
09:05 Support #5285 (Development / Work In Progress): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG ...: Root Cause:
INVALID ID FORMAT : NEW IC(-)
Logs:
2015-04-26 11:06:03,552 INFO [net.penril.ws.IBGWS] (http-0.0.0.... Yap Kah Yan

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