Activity

From November 25, 2019 to December 24, 2019

16:07 Support #10546 (Closed - End of life cycle): [SCP ID :##5212##] : CMS - Duplicate Transaction at ...: Hi,
Kindly attend below request:
PLEASE HELP TO ASSIST ON BELOW ISSUE:
1. USER PERFORM SEVERAL JOMPAY TRANSACT... Zahir Abd Latif
10:45 Support #10544 (Closed - End of life cycle): [SCP ID :##5210##] : Weblogic DR - telnet issue: Hi,
Kindly attend below request:
We encounter telnet issue for kfhib15 (Weblogic DR) . Please refer to attachment... Zahir Abd Latif

10:30 Support #10532 (Closed - End of life cycle): [SCP ID :##5207##] : Deskmate Clean Up Exercise - BA...: Hi,
Kindly attend below request:
CEO's OFFICE
COMPANY SECRETARY
Risk Management
Credit Risk
Retail Risk & Cre... Zahir Abd Latif
10:16 Support #10512 (Closed - End of life cycle): [SCP ID :##5201##] : JomPay Error: Kah Yan, Dec 9, 2019 10:18 AM:-... Zahir Abd Latif
10:12 Support #10462 (Pending Customer Feedback): [SCP ID :##5184##] : IBG Credit Card Payment Not Succ...: Hafiz,Dec 5, 2019 05:05 PM:-
We found credit card webservice link contain space (yellow label) at IBGWS.war and sc... Zahir Abd Latif

16:22 Support #10531 (Closed - End of life cycle): [SCP ID :##5206##] : kfhib19 (IBG DR) disk amber light: Hi,
Kindly attend below request:
We detected kfhib19 (ibg DR) disk amber light. Zahir Abd Latif
09:08 Support #10530 (Closed - End of life cycle): [SCP ID :##5205##] : KFHIB04 server down: Hi,
Kindly attend below request:
On 16/12/2019, we have detected that KFHIB04 suddenly down. We have report to pe... Zahir Abd Latif

15:28 Support #10471 (Closed - End of life cycle): [SCP ID :##5189##] : Deskmate Update : Tab rearrange...: Hi,
Kindly attend below request:
Kindly rearrange the pages and documents in the Deskmate as follows:
1) Hid... Zahir Abd Latif

15:07 Support #10465 (Closed - End of life cycle): [SCP ID :##5188##] : Deskmate Update : Staff movement: Hi,
Kindly attend below request:
Kindly update the staff directory according to staff movement as attach: Zahir Abd Latif
10:16 Support #10464 (Closed - End of life cycle): [SCP ID :##5186##] : Missing record in ePay recon fi...: Hi,
Kindly attend below request:
CELCOM PREPAID TOP UP VIA KFH ONLINE NOT CAPTURE INTO EPAY RECON FILE IN BVMC. C... Zahir Abd Latif

15:10 Support #10462 (Closed - End of life cycle): [SCP ID :##5184##] : IBG Credit Card Payment Not Suc...: Hi,
Kindly attend below request:
Please investigate on Failed credit card payment via IBG. The fail reason is 'Un... Zahir Abd Latif
09:55 Change #10400 (Closed - End of life cycle): [SCP ID :##5163##] : EPF Contributon information to b...: Issue closed in SCP.
Zahir Abd Latif
09:53 Support #10434 (Closed - End of life cycle): [SCP ID :##5180##] : Not able to re-register Online ...: Issue closed in SCP.
Zahir Abd Latif
09:52 Support #10446 (Closed - End of life cycle): [SCP ID :##5182##] : Unable to reset security answe...: Issue closed in SCP.
Zahir Abd Latif

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