Activity

From January 06, 2021 to February 04, 2021

February 04, 2021

16:01 Support #11519 (Closed - End of life cycle): [SCP ID :##5740##] : End of Employment & Staff Movement: Hi,
Kindly attend below request:-
Please remove the following staff from directory and search button:
EID Empl... Zahir Abd Latif
10:42 Support #11514 (Closed - End of life cycle): [SCP ID :##5738##] : Revised DOA - Bankwide: Hi,
Kindly attend below request:-
Please replace the DOA - Bankwide (12/04/2020) with the one attached.
!https... Zahir Abd Latif

February 03, 2021

10:48 Support #11511 (Closed - End of life cycle): [SCP ID :##5735##] : Content Update: Unit BCP Team L...: Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif

February 02, 2021

11:10 Support #11513 (Closed - End of life cycle): [SCP ID :##5737##] : OFI - Incorrect Name: Hi,
Kindly attend below request:-
Please assist to check why below transaction have same debtor & creditor name. ... Zahir Abd Latif

January 29, 2021

09:31 Support #11511 (Closed - End of life cycle): [SCP ID :##5735##] : Content Update: Unit BCP Team L...: Hi,
Kindly attend below request:-
Please help to update the following Unit BCP Team Leaders:
http://deskmate.kfh... Zahir Abd Latif

January 26, 2021

15:56 Support #11507 (Closed - End of life cycle): [SCP ID :##5731##] : Unable to Reset Secure Pass No: Hi,
Kindly attend below request:-
Customer unable to reset secure pass no. in CMS
Contact center tried to send ... Zahir Abd Latif

January 19, 2021

09:12 Support #11499 (Closed - End of life cycle): [SCP ID :##5724##] : Reset Secure Pass Error: Hi,
Kindly attend below request:-
Please confirm if below issue is the same as discovered by Penril team for one ... Zahir Abd Latif

January 18, 2021

09:32 Support #11495 (Closed - End of life cycle): [SCP ID :##5722##] : kfhib06 -two times server sudde...: Hi,
Kindly attend below request:-
We want to report that last night kfhib06 suddenly hanged. check physical all n... Zahir Abd Latif

January 13, 2021

14:43 Support #11473 (Closed - End of life cycle): [SCP ID :##5711##] : TAC Not Received -KFH Online: Issue closed in SCP. Zahir Abd Latif
14:42 Support #11488 (Closed - End of life cycle): [SCP ID :##5719##] : IB Transaction Enquiry Report: Issue closed in SCP. Zahir Abd Latif
10:25 Support #11489 (Closed - End of life cycle): [SCP ID :##5720##] : BVMC Report Query: Hi,
Kindly attend below request:-
Please assist on below queries from ITG, they need to present the list to audit... Zahir Abd Latif

January 12, 2021

14:49 Support #11473 (Pending Customer Feedback): [SCP ID :##5711##] : TAC Not Received -KFH Online: Hafiz, Jan 7, 2021 06:55 PM:-... Zahir Abd Latif
14:46 Support #11488 (Pending Customer Feedback): [SCP ID :##5719##] : IB Transaction Enquiry Report: Kah Yan, Jan 11, 2021 05:32 PM:-... Zahir Abd Latif

January 11, 2021

10:20 Support #11488 (Closed - End of life cycle): [SCP ID :##5719##] : IB Transaction Enquiry Report: Hi,
Kindly attend below request:-
Kindly assist to check IB Transaction Enquiry at Corus Report is unavailable to... Zahir Abd Latif

January 07, 2021

15:11 Support #11056 (Closed - End of life cycle): [SCP ID :##5434##] : Unable to Debit at CMS: Patch:- Static session to database
Issue closed in SCP. Zahir Abd Latif
15:10 Support #11029 (Closed - End of life cycle): [SCP ID :##5424##] : Verification Page - Error while...: Finding
1) missing data at table BIB_BULKPAYMENT
2) found several error related to database near initiate time
3) ... Zahir Abd Latif
15:08 Support #10891 (Closed - End of life cycle): [SCP ID :##5391##] : IBG Upload Error | Pending App...: Issue closed in SCP. Zahir Abd Latif
15:07 Support #10773 (Closed - End of life cycle): [SCP ID :##5324##] : IBG Server - Out of memory: Issue closed in SCP. Zahir Abd Latif
15:06 Support #10376 (Closed - End of life cycle): [SCP ID :##5151##] : IB TT Country List - Request f...: Issue closed in SCP. Zahir Abd Latif
15:05 Support #11469 (Closed - End of life cycle): [SCP ID :##5708##] : SMS OTP Reimplementation Issue:...: Issue closed in SCP. Zahir Abd Latif
15:04 Support #11468 (Closed - End of life cycle): [SCP ID :##5707##] : SMS OTP Reimplemention Issue: U...: Issue closed in SCP. Zahir Abd Latif
15:04 Support #11466 (Closed - End of life cycle): [SCP ID :##5705##] : OFI Nacha Processed on Public H...: Issue closed in SCP. Zahir Abd Latif
15:04 Support #11460 (Closed - End of life cycle): [SCP ID :##5700##] : UNABLE TO LOGIN - service curre...: Issue closed in SCP. Zahir Abd Latif
15:03 Support #11458 (Closed - End of life cycle): [SCP ID :##5697##] : SMS OTP Post Implementation - F...: Issue closed in SCP. Zahir Abd Latif
15:02 Support #11453 (Closed - End of life cycle): [SCP ID :##5692##] : FPX Transaction Successful - bu...: Issue closed in SCP. Zahir Abd Latif
15:02 Support #11452 (Closed - End of life cycle): [SCP ID :##5691##] : Gold Account - New account: Issue closed in SCP. Zahir Abd Latif
15:01 Support #11461 (Closed - End of life cycle): [SCP ID :##5699##] : Unable to Reset Password for KF...: Issue closed in SCP. Zahir Abd Latif
09:10 Support #11473 (Closed - End of life cycle): [SCP ID :##5711##] : TAC Not Received -KFH Online: Hi,
Kindly attend below request:-
Please help to check on the issue below.
Customer unable to receive TAC from... Zahir Abd Latif

January 06, 2021

11:02 Change #10834 (Closed - End of life cycle): [SCP ID :##5370##] : BNM Requirement to address the ...: This CR has been completed and successfully migrated to production on Dec 28, 2020.
Lizahwati Basirun

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