Activity

From December 08, 2013 to January 06, 2014

January 06, 2014

11:06 Support #4060 (Development / Work In Progress): SCP ID# 1895 : Unable to approve bind token-QL Re...: Provided the queries below to update the duplicate entries to dummy.
update TB_AM_USER set U_USER_ALIAS = 'MYQLRES... Ting Wei Gan
10:22 Support #4061 (Development / Work In Progress): SCP ID# 1896 : Unable to approve token binding - ...: Logs requested from user. Ting Wei Gan

January 03, 2014

17:38 Support #4061 (Closed - End of life cycle): SCP ID# 1896 : Unable to approve token binding - Corp...: Dear Penril,
From log the response code error from rcas is 45 means
45 Provider not match
Please explain... William Gozali Tan
16:39 Support #4060 (Closed - End of life cycle): SCP ID# 1895 : Unable to approve bind token-QL Resour...: Hi Penril,

BBO cannot approve token.
We find out from RCAS DB both id MYQLRESO9D and MYQLRESO9U was duplicate.
... William Gozali Tan

January 02, 2014

12:56 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Noted and thanks Boby Ahmad Hazri
12:26 Support #4027: [Real SCP ID 1761] SCP ID# 1773 : Unable to create corporate ID: Pending customer feedback Hartanto Boby
12:25 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Ateh,
RCAS returned 6 is because of that. I will fix the source code to return correct error code Hartanto Boby
12:23 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Boby
Please copy the error thrown in the log stated that the token not yet assigned to the user. This for our ref. Ahmad Hazri
12:19 Support #4051 (Finished Development): [SCP ID : 1856 ]- Unable to approve Bind Token-Kelana Nirwa...: Due to duplicate corporate id. Resolved after fix the duplicate corporate id Hartanto Boby
12:17 Support #4055 (Pending Customer Feedback): [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GI...: The token is not assigned to the user. Need to assign the token to the user first then only can perform this task Hartanto Boby

December 31, 2013

16:44 Support #4055: [SCP ID : 1869] - JOOYEE/Unable to Activate Token/00GIE4FQP: Update today : Query result at attachment.
Query 1 : select * from tb_am_user where u_user_alias = 'JOOYEE12D';
... Zayani Zakaria
10:41 Support #4056 (Closed - End of life cycle): [ SCP ID : 1873] - Password not received via Email or...: Reported by Naza
Details are as below:
Company: KENANGA INVESTMENT BANK BERHAD
Corporate ID: MYMYKENANG
User ID... Ahmad Hazri

December 20, 2013

17:09 Support #4029: SCP ID# 1780 : Unable to approve Bind Token-time 4:40pm: Already compare with the source code. No issue.
Ting Wei also deployed the war file in development environment to re... Yap Kah Yan
17:05 Support #4025: SCP ID# 1766 : Unable to Approve User (reset password via pin mailer): For quick fix, updated the user with -dummy, then recreate the user.
Still not able to approve.
Already compare wit... Yap Kah Yan
17:03 Support #4027: [Real SCP ID 1761] SCP ID# 1773 : Unable to create corporate ID: Already compare with the source code. No issue.
Pending for Maybank to restart the server and retest Yap Kah Yan
15:21 Support #4036 (Pending Customer Feedback): SCP ID# 1817 : Fail to approve token binding MYMAGRES: Already check in the DB.
user: MYMAGRES3U is already bind to token: 2688603191
Pending ebWork feedback on this issue Yap Kah Yan
15:19 Support #4036 (Development / Work In Progress): SCP ID# 1817 : Fail to approve token binding MYMA...: Yap Kah Yan
13:29 Support #4036 (Closed - End of life cycle): SCP ID# 1817 : Fail to approve token binding MYMAGRES: Dear Penril Team,
Please check issue below.
Kindly help to check issue below. Try to approved token binding but... William Gozali Tan
08:55 Support #4027: [Real SCP ID 1761] SCP ID# 1773 : Unable to create corporate ID: Had tried to update the DB with following queries
application still do not allow user to recreate the companies.
... Yap Kah Yan
08:53 Support #4029 (Development / Work In Progress): SCP ID# 1780 : Unable to approve Bind Token-time ...: Found duplicate records for the 3 users.
Had proceed to delete the duplicates with approval from Maybank.
Deleted... Yap Kah Yan
08:49 Support #4025 (Development / Work In Progress): SCP ID# 1766 : Unable to Approve User (reset pass...: Checked in DB, record is there.
Pending for war file to do code compare. Yap Kah Yan

December 19, 2013

09:00 Support #4027 (Finished Development): [Real SCP ID 1761] SCP ID# 1773 : Unable to create corporat...: Run the query:
To get the data:
select * from PRL_PARTY where ROW_ID in (select ROW_ID from TB_AM_COMPANY where ... Yap Kah Yan
08:56 Support #4027 (Development / Work In Progress): [Real SCP ID 1761] SCP ID# 1773 : Unable to creat...: Yap Kah Yan

December 18, 2013

17:53 Support #4029 (Closed - End of life cycle): SCP ID# 1780 : Unable to approve Bind Token-time 4:40pm: Dear Penril Team,
Kindly help to check issue below.
BBO unable to bind the token. From the log CAS return 99.
... William Gozali Tan
16:15 Support #4027 (Closed - End of life cycle): [Real SCP ID 1761] SCP ID# 1773 : Unable to create co...: Kindly help assist issue below.
There are 2 corporate ID involve for this issue and our BBO cannot continue to on ... William Gozali Tan
14:48 Support #4025 (Closed - End of life cycle): SCP ID# 1766 : Unable to Approve User (reset password...: Based on the cas.log, RCAS return 6 which is user not found during approve. You may see on below :

2013-12-17 15:... William Gozali Tan

December 12, 2013

10:39 Support #3607 (Closed - End of life cycle): RCAS Print Letter Problem - Format not correct. Have ...: Ahmad Hazri
10:37 Support #3595 (Closed - End of life cycle): 13092013 Prod Issue (maybank) (SCP ID : 965): Ahmad Hazri

December 11, 2013

16:50 Support #3595 (Pending Customer Feedback): 13092013 Prod Issue (maybank) (SCP ID : 965): updated the heap size to 512 MB Hartanto Boby
16:48 Support #3607 (Pending Customer Feedback): RCAS Print Letter Problem - Format not correct. Have i...: change the pc settings to cater for chinese character Hartanto Boby
16:47 Support #3807 (Pending Customer Feedback): [SCP ID# 1290] : Re-usable OTP twice: update blob after verification Hartanto Boby
16:27 Support #3936 (Rejected - End of life cycle): SCP ID# 1488 : 20131106/RCMS/MY/BBOChanges on user ...: New name exceeded max column size Hartanto Boby
16:26 Support #3937 (Rejected - End of life cycle): SCP ID# 1492 : Password sent via sms not received: Retest successful without fix Hartanto Boby
16:25 Support #3970 (Rejected - End of life cycle): SCP ID# 1586 : Additional/RCMS/SAPURAKENCANA PETROL...: Success after retest without any fix Hartanto Boby
16:24 Support #3987 (Rejected - End of life cycle): ID : 1639 - Fw: 20131202/Prod/RCMS/SG/Query/CEHINTL...: dormant period is set to 30 days, not 60 Hartanto Boby
11:44 Support #3831: [SCP ID# 1363] : RCMS Production patch and HA testing: No update from the customer. Anwar Khairul

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