Activity

From April 09, 2015 to May 08, 2015

May 07, 2015

17:38 Support #5307 (Closed - End of life cycle): [SCP ID :##2666##] : Extra 1 Successful Bill Payment ...: Hi,
Kindly attend below request:... Zahir Abd Latif
16:00 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table: My investigation from given log. I found the Holiday function stop in middle of execution program.. we found no erro... Hafizudin MD
15:38 Support #5299 (Closed - End of life cycle): [SCP ID :##2657##] : BIB KFHOnline Trx History Error ...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2657##] : BIB KFHOnline Trx History Error Page Zahir Abd Latif
15:37 Support #5301 (Closed - End of life cycle): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: Issue closed in SCP.
Refer email:- Re: [Request ID :##2660##] : CIB SI Consumer on 29/04/2015 Zahir Abd Latif
11:31 Support #5184 (Closed - End of life cycle): [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) a...: Activity rescheduled to today, 7/5/2014 on 10.00AM
HPSR replaced the correct drive, and it works fine, now is rebui... William Gozali Tan

May 06, 2015

16:05 Support #5300 (Closed - End of life cycle): [SCP ID :##2659##] : Successful Bill Payment for Tel...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2659##] : Successful Bill Payment for Telekom Not Reflected i... Zahir Abd Latif
15:06 Support #5297 (Closed - End of life cycle): [SCP ID :##2658##] : No GST Fee on Rentas Trx: Issue closed in SCP. Zahir Abd Latif
12:15 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table: From Roslan, May 6, 2015 11:25 AM... Zahir Abd Latif
11:36 Support #5287 (Closed - End of life cycle): [SCP ID :##2648##] : ePay new URL: Issue closed in SCP.
Refer email:- Re: [Request ID :##2648##] : ePay new URL Zahir Abd Latif
11:35 Support #5289 (Closed - End of life cycle): [SCP ID :##2650##] : BVMC Report Inaccurate: Issue closed in SCP.
Refer email:- Re: [Request ID :##2650##] : BVMC Report Inaccurate Zahir Abd Latif
11:22 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Confirmed by Shikin that epay is no longer supporting SSL protocols (regardless version) and supporting only TLS 1 an... Ahmad Hazri
11:00 Support #5297 (Pending Customer Feedback): [SCP ID :##2658##] : No GST Fee on Rentas Trx: Yap Kah Yan
11:00 Support #5297: [SCP ID :##2658##] : No GST Fee on Rentas Trx: Root Cause: Wrong mapping
Solution:
To change RTG to RTGS in \kfh_bib.war\WEB-INF\classes\my\com\kfhbib\parameter... Yap Kah Yan
10:22 Support #5297: [SCP ID :##2658##] : No GST Fee on Rentas Trx: Assign to Kah Yan to do further investigation. Ngoh Chee Ping
10:18 Support #5301 (Pending Customer Feedback): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: This issue is related to the bene_name exceeding 25 characters.
The bene name for transaction id 201504270001914839 ... Yap Kah Yan
09:54 Support #5300 (Finished Development): [SCP ID :##2659##] : Successful Bill Payment for Telekom N...: Already provide script to Shikin to update database. Now pending KFH side to execute the script in production. Ngoh Chee Ping
09:51 Support #5301: [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: Assign to Kah Yan to do further investigate why the record in IB_TRANSACTION_HISTORY is missing. Ngoh Chee Ping
08:56 Support #5298: [SCP IP ##2656## : Epay Txn Failed]: Working with shikin:
* Shikin to get requirement for the new web service URL from ePay.
* Suspecting the new URL is... Ahmad Hazri
08:47 Support #5299 (Pending Customer Feedback): [SCP ID :##2657##] : BIB KFHOnline Trx History Error Page: Yap Kah Yan
08:46 Support #5299: [SCP ID :##2657##] : BIB KFHOnline Trx History Error Page: Root Cause:
Class file not updated for bv0 and bv1.
Solution:
Replace the affected class file IBGenericAccountSu... Yap Kah Yan

May 05, 2015

18:02 Support #5301: [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: After checked the data in production. I found the record in transaction history is missing that cause all this proble... Ngoh Chee Ping
15:52 Support #5303 (Closed - End of life cycle): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5....: Zahir Abd Latif
13:32 Support #5303 (Finished Development): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5.5.2015: In the log file i found there is a period of downtime for phoenix database. Below are the phoenix error message. This... Ngoh Chee Ping
10:33 Support #5143 (Closed - End of life cycle): [SCP ID :##2544##] : IBG Core Problem 15/01/2015.: Issue closed in SCP.
Refer email:- Re: [Request ID :##2544##] : IBG Core Problem 15/01/2015 Zahir Abd Latif
10:31 Support #5303: [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5.5.2015: Hafiz is MIA. So, assign to Chee Ping to look into this issue. Tan Lee Yong
10:15 Support #5303 (Closed - End of life cycle): [SCP ID :##2661##] : RFI W1 154 Trx Credit Error - 5....: Hi,
Kindly attend below request:
We encountered Credit Error status again for RFI W1 crediting today @ 9.30am.
... Zahir Abd Latif
09:23 Support #5299 (Development / Work In Progress): [SCP ID :##2657##] : BIB KFHOnline Trx History Er...: Zahir Abd Latif
09:07 Support #5285 (Closed - End of life cycle): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG Fail...: Issue closed in SCP.
Refer email:- Re: [Request ID :##2647##] : IBG OFI Error Page & SI IBG Failed due to ID Inva... Zahir Abd Latif

April 30, 2015

18:46 Support #5291 (Closed - End of life cycle): [SCP ID :##2651##] : Issue on Invalid TAC at instance...: Issue closed in SCP. Zahir Abd Latif
14:30 Support #5300 (Development / Work In Progress): [SCP ID :##2659##] : Successful Bill Payment for...: Ngoh Chee Ping
14:30 Support #5301 (Development / Work In Progress): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: Ngoh Chee Ping
14:24 Support #5297 (Development / Work In Progress): [SCP ID :##2658##] : No GST Fee on Rentas Trx: Ngoh Chee Ping
14:22 Support #5298 (Development / Work In Progress): [SCP IP ##2656## : Epay Txn Failed]: This issue is related to the new epay webservice URL updated yesterday. Now need KFH to install the new SSL certifica... Ngoh Chee Ping
12:11 Support #5301 (Closed - End of life cycle): [SCP ID :##2660##] : CIB SI Consumer on 29/04/2015: There were total 5 SI transactions which were successful on 29/04/2015.
However, BVMC Report and Corus only reflecte... Ahmad Hazri
11:53 Support #5300 (Closed - End of life cycle): [SCP ID :##2659##] : Successful Bill Payment for Tel...: Please assist to check on why 1 successful Bill Payment for Telekom (RM565.22) initiated from BIB was not reflect... Ahmad Hazri
11:12 Support #5299 (Closed - End of life cycle): [SCP ID :##2657##] : BIB KFHOnline Trx History Error ...: HI Adit
Please assist on this issue
User has encountered a problem when performing BAU after the EPAY New Web Ser... Ahmad Hazri
11:04 Support #5298 (Closed - End of life cycle): [SCP IP ##2656## : Epay Txn Failed]: Epay transaction failed after the EPAY New Web Service / JVM memory upgrade activity done on 29/04/2015 - 30/04/2015.... Ahmad Hazri
10:49 Support #5297 (Closed - End of life cycle): [SCP ID :##2658##] : No GST Fee on Rentas Trx: kindly assit on this
After the GST implementation, there is one successful Rentas transaction on 29/04/2015. Upon ... Ahmad Hazri

April 29, 2015

14:17 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate: Max length for IBG is 50 in jsp
Max length for FTT is 40 in jsp
Not sure on the IBG requirement of beneName lengt... Yap Kah Yan
14:11 Support #5283 (Closed - End of life cycle): [SCP ID :##2646##] : Error Status for SI IBG - FAILED...: Issue closed in SCP.
Refer email :- Re: [Request ID :##2646##] : Error Status for SI IBG - FAILED TO PROCESS Zahir Abd Latif
14:07 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate: what is the IBG requirement on the benename length?
How about the max length on the JSP page? Tan Lee Yong
13:37 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate: IB_INTER_TRANSFER BENEFICIARY_NAME accepts 64 characters
IB_INTRA_TRANSFER BENE_NAME accepts 40 characters
IB_TRANS... Yap Kah Yan
13:14 Support #5289: [SCP ID :##2650##] : BVMC Report Inaccurate: Hi Kah Yan,
There is no issue for so many years on the bene name for the length of 25. Now, look like front end allo... Tan Lee Yong
12:25 Support #5285 (Pending Customer Feedback): [SCP ID :##2647##] : IBG OFI Error Page & SI IBG Faile...: Provided query and patch to cater for -
Query:
bvuserprod:
select * from IB_INTER_TRANSFER where BENEFICIARY_ID ... Yap Kah Yan
12:24 Support #5289 (Pending Customer Feedback): [SCP ID :##2650##] : BVMC Report Inaccurate: BENE_NAME column too small.
Provide query to change 25 to 64 characters
ALTER TABLE IB_TRANSACTION_HISTORY MODIFY... Yap Kah Yan
11:46 Support #5291 (Pending Customer Feedback): [SCP ID :##2651##] : Issue on Invalid TAC at instance ...: This issue is same as SCP ID:##2605##. Already asked KFH to copy the working instance to instance 7310 to solve this ... Ngoh Chee Ping
11:46 Support #5287 (Pending Customer Feedback): [SCP ID :##2648##] : ePay new URL: Zahir Abd Latif
11:42 Support #5287: [SCP ID :##2648##] : ePay new URL: The new URL and ip will set in aqualogic. KFH will doing this update on tonight (29-4-2015). Ngoh Chee Ping

April 20, 2015

17:02 Support #5116: [SCP ID :##2531##] : No email notification & job was not executed for RFI W5 cre...: This related to delete holiday issue. if user not use delete holiday function. This issue don't happen. No issue repo... Hafizudin MD
16:53 Support #4806: [SCP ID :##2469##] : IBG OFI w1 process report not generated and available at CO...: Fix .sh file on ibg report.
Ask Adhamuddin to test the generate report function.
Root Cause: Required library not... Hafizudin MD
12:39 Support #5268: [SCP ID :##2638##] : Enquiry on IBG crediting on 18 and 23 March 2015: Base of our investigation we found sp for account '001102020947' is return 0. This sp should be return 1 or more reco... Hafizudin MD

April 16, 2015

14:36 Support #5268 (Development / Work In Progress): [SCP ID :##2638##] : Enquiry on IBG crediting on ...: Yap Kah Yan

April 15, 2015

15:30 Support #5268 (Closed - End of life cycle): [SCP ID :##2638##] : Enquiry on IBG crediting on 18 a...: Hi,
Kindly attend below request:... Zahir Abd Latif
11:53 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...: Activity had been rescheduled to 14th April 2015,
HPSR brought new 300GB HDD for replacement.
However, when it is ... William Gozali Tan

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May 07, 2015

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April 30, 2015

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April 15, 2015