Activity
From March 01, 2017 to March 30, 2017
March 30, 2017
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17:05 Support #7343 (Closed - End of life cycle): [SCP ID :##3756##] : Cannot perform Instant Transfer ...
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We received a complaint from a customer who cant perform IBFT via Internet Ban... -
- Verified by Fadriq.
Issue closed in SCP. -
- Hi,
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Kindly find the attached file regarding the security thread and get back to us w... -
- Hi,
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http://deskmate.kfh.com.my/
to update the following information:
President...
March 29, 2017
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- Hi,
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Please add below content under highlight section.
Tq
IMPORTANT NOTICE: DON’T... -
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Please remove this item in the website on the link below :
http://www.kfh.com... -
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Kindly provide the path in fileserver for the artwork to be uploaded on the link... - 12:55 Support #7283 (Work Completed-End life cycle): [SCP ID :##3728##] : Replacing the T&C for Debit C...
- 12:54 Support #7260 (Work Completed-End life cycle): [SCP ID :##3707##] : Mplus rates (February 2017) ...
- 12:54 Support #7297 (Work Completed-End life cycle): [SCP ID :##3738##] : DESKMATE: Directory Update - ...
- 12:53 Support #7325 (Work Completed-End life cycle): [SCP ID :##3745##] : WEBSITE: New tab for New Prod...
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Received complain from CMS customer regarding IBG trx. They try to transfer fund... -
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http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=389&... -
11:35 Support #7327 (Closed - End of life cycle): [SCP ID :##3746##] : Issue with FTT Labuan transactions
- Understand from Shikin, this issues happened because of host labuan having issue.
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- Based on the log file, found that customer able to perform account enquiry for the beneficiary name. But seem like cu...
March 28, 2017
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- Hi,
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Customer encountered issue with instant transfer today (28/03/2017). Details as ... -
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The following 2 transaction was unsuccessful during authorization, Kindly confir...
March 27, 2017
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http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F...
March 24, 2017
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- Verified by Azli.
Issue closed in SCP. -
- Issue closed in SCP.
March 23, 2017
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- Update by Hafiz, Feb 21, 2017 08:25 PM:-...
March 22, 2017
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- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=88&I... -
- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=80&I...
March 21, 2017
- 12:42 Support #7280 (Work Completed-End life cycle): [SCP ID :##3725##] : WEBSITE: Kuwait Finance House...
- 12:41 Support #7278 (Work Completed-End life cycle): [SCP ID :##3723##] : DESKMATE: Directory Update
- 12:40 Support #7289 (Work Completed-End life cycle): [SCP ID :##3734##] : DESKMATE: Directory Update - ...
- 12:34 Support #7282 (Work Completed-End life cycle): [SCP ID :##3727##] : DESKMATE: Banner Removal - En...
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- Verified by Azli.
Issue closed in SCP. -
- Verified by Azli.
Issue closed in SCP.
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- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/
to add new tab title: Letters from David
to make...
March 20, 2017
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- Hi,
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http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=90&I... -
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Customer called to advise on Instant Transfer transaction failure due to session... -
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Customer called to inform on the failure of 3rd party transfer transaction perfo... -
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Customer encountered transactions unsuccessful but account was debited resulted ... -
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http://deskmate.kfh.com.my/
to upload the Personal Financing-i and Cashline-... -
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Upload the latest T&C for Debit Card-i
March 17, 2017
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- Hi,
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http://deskmate.kfh.com.my/
kindly remove the banner form deskmate
!http:/... -
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http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=388&... -
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To add in News Section.
Content as attached. -
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1. to remove from Deskmate - Siti Zurina Binti Zakaria (Finance)
2. to add in... -
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to add radio button for enquiry form
please refer attachment
March 16, 2017
- 09:49 Support #7264 (Work Completed-End life cycle): [SCP ID :##3711##] : WEBSITE: Alternate Channel - ...
- 09:48 Support #7256 (Work Completed-End life cycle): [SCP ID :##3703##] : Upload the image and the T&C ...
- 09:48 Support #7253 (Work Completed-End life cycle): [SCP ID :##3700##] : To upload Lucky 7 winners name
- 09:47 Support #7252 (Work Completed-End life cycle): [SCP ID :##3699##] : To remove lucky 7 campaign ba...
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09:46 Support #7273 (Closed - End of life cycle): [SCP ID :##3719##] : Request to extract FTT informati...
- Hi Hapiz
Kindly attend this case... - 09:46 Support #7153 (Work Completed-End life cycle): [SCP ID :##3668##] : DESKMATE: Directory Update - ...
- 09:46 Support #7227 (Work Completed-End life cycle): [SCP ID :##3693##] : [URGENT] DESKMATE & WEBSITE: ...
- 09:45 Support #7266 (Work Completed-End life cycle): [SCP ID :##3713##] : DESKMATE: Directory Update -...
- 09:44 Support #7220 (Work Completed-End life cycle): [SCP ID :##3690##] : WEBSITE: Whistle Blowing Poli...
- 09:42 Support #7140 (Work Completed-End life cycle): [SCP ID :##3660##] : WEBSITE: PDM Update - KFH Deb...
- 09:42 Support #7254 (Work Completed-End life cycle): [SCP ID :##3701##] : Remove Mark Peile information...
- 09:41 Support #7255 (Work Completed-End life cycle): [SCP ID :##3702##] : URGENT : to update Mr Muad Pr...
- 09:41 Support #7257 (Work Completed-End life cycle): [SCP ID :##3704##] : URGENT: Remove staff details ...
March 15, 2017
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- hapiz
kindly assist. details in email.... -
- Hi Hafiz
Kindly attend below case: ... -
- Hi Athira
Kindly attend this case:...
March 14, 2017
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- Hi,
Kindly attend below request:
http://www.bnm.gov.my/index.php?ch=ps&pg=ps_epayment&ac=431&lang=en
to link t... -
- Done creating the patches for this issue.
10.20.8.35\internet banking\ 20170313_3706_remove_fund_rate_table
Iss... -
- Verified by Azli.
Issue closed in SCP. -
- Verified by Azli.
Issue closed in SCP. -
- Verified by Azli.
Issue closed in SCP.
March 10, 2017
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- Hi,
Kindly attend below request:
Please update the Mplus rates (February 2017) in KFH website.
Kindly provide... -
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Please remove the bottom table (the previous table) of the fund rates and just m...
March 09, 2017
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Kindly please remove the information of Mohd Fais Mohd Ghani from Project and Co... -
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Kindly upload the web banner for Enjoy 10.88%p.a. Advance Profit for 3 Months Te... -
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Kindly assist me in uploading the new profile of Mr Muad in corporate website at...
March 08, 2017
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Please remove Mark Peile information and picture from management team page on th... -
15:49 Task #6530 (Work Completed-End life cycle): [Internal Testing] Apostrophe Issue
- It is related to SCP Issue #6289.
Successfully migrated to production on 21/10/2016. -
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Appreciate to upload below attached KFH Debit Card-i "Lucky 7" Campaign Winners... -
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Please take down the Lucky 7 campaign promotional banner in the corporate websit... -
- This issue related to [Request ID :##3563##] : Special Characters IBG.
Issue closed in SCP. -
- Issue closed in SCP.
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- Issue closed in SCP.
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- Issue closed in SCP.
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- Issue closed in SCP.
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- Issue closed in SCP.
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- Dear Athira/Hafiz,
May I know the status update of this request? Has it done yet?
Thanks. -
- Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. -
- Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks.
March 07, 2017
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- Hi,
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Customer (approver) cannot see transaction upon request from Initiator&Verifier ... - 10:05 Support #7073 (Work Completed-End life cycle): [SCP ID :##3629##] : WEBSITE: CoSec - New Tab unde...
March 06, 2017
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- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&id=500&Item... -
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&id=500&Item... -
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=280&... -
- Hi,
Kindly attend below request:
A. DESKMATE
1. to upload in directory http://deskmate.kfh.com.my/index.php?opti... -
- Hafiz
Please help look into "Error while processing your request" page when accessing to his eSI listing page and ... -
- Issue closed in SCP.
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- Issue closed in SCP.
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- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F...
March 03, 2017
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- Hi Chee Ping
kindly assist:
There's 1 CIB SI failed to execute with reason provided Insufficient Fund eventhoug...
March 02, 2017
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- Informed by KFH IT, customer able to approve the transaction on second time. But there is unsuccessful with "Insuffic...
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- Root Cause:
Suspect there is a problem to retrieve available balance from phoenix side. But due to the aqualogic log... -
- Script had been provided to Shahrulnizam and help to update to database already.
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- Root Cause:
Found the swift.jar is not update to DR.
Solution:
Copy swift.jar from production to DR and then res... -
- Root Cause:
The PhoenixGL2Finance is not setup in aqualogic
Solution:
Add PhoenixGL2Finance services into aqualo... -
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Customer having problem to approve their Bulk Payment in CMS under Approve Funct... -
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Currently we had a problem with swift message for JPY . All JPY currency went to... -
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User complaining that they are having problem all day long performing IBG tran... -
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Customer unable to delete hisSI Trx. Hence, seek your assistance to provide a s... -
10:04 Support #7210: [SCP ID :##3680##] : DESKMATE: Directory Update - Revamp
- Athira on leave. Hafiz, please work on this one today.
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- Hi,
Kindly attend below request:
to update the current directory following the updated Organisation Chart
!htt...
March 01, 2017
- 10:25 Support #7190 (Work Completed-End life cycle): [SCP ID :##3678##] : WEBSITE: HIGHLIGHT
- 10:23 Support #7160 (Work Completed-End life cycle): [SCP ID :##3673##] : WEBSITE: PDM Update - List of...
- 10:22 Support #7072 (Work Completed-End life cycle): [SCP ID :##3628##] : WEBSITE: CoSec - Directors Pr...
- 10:17 Support #7163 (Work Completed-End life cycle): [SCP ID :##3675##] : [URGENT] WEBSITE: Company Pro...
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- Update by Hafiz, Feb 28, 2017 09:05 PM:-
Salam Ashikin/Shahrul
From our investigation. we notice gst amount t... -
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KFH Malaysia will be launching a new Staff Incentive Programme (INSPIRE).
INPIR...
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