Activity

From December 19, 2014 to January 17, 2015

January 15, 2015

10:18 Support #5135: [SCP ID :##2539##] : 20150114/QUERY/RCMS/MYSCIBHD/ RCAS access.
Fix had provided to bank on today(15-01-2015).
SQL script was provided as well to update the user state as interim s...
Ong Wei Kuan

January 14, 2015

18:55 Support #5133: [SCP ID :##2537##] : PROD RCAS Error- Inquiry Receive Service Unavailable.
Pending information from business user. Ong Wei Kuan
18:55 Support #5135 (Development / Work In Progress): [SCP ID :##2539##] : 20150114/QUERY/RCMS/MYSCIB...
Issue :
During reset password for active admin user(login before), system will check if last login date is null, se...
Ong Wei Kuan
15:31 Support #5117 (Closed - End of life cycle): [SCP ID :##2532##] : 20150102/ERROR/RCMS-MY/LOGIN/M...
Zahir Abd Latif
11:51 Support #5135 (Closed - End of life cycle): [SCP ID :##2539##] : 20150114/QUERY/RCMS/MYSCIBHD/ ...
Hi,
Kindly attend below request:...
Zahir Abd Latif

January 13, 2015

16:43 Support #5133 (Development / Work In Progress): [SCP ID :##2537##] : PROD RCAS Error- Inquiry Rec...
Ong Wei Kuan
13:55 Support #5133 (Closed - End of life cycle): [SCP ID :##2537##] : PROD RCAS Error- Inquiry Receive...
Hi,
Kindly attend below request:...
Zahir Abd Latif

January 12, 2015

09:28 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Had released new patch to bank on 09/01/2015. This patch includes logger system enhancement and code update for R2 so... Ong Wei Kuan

January 08, 2015

14:40 Support #5117 (Pending Customer Feedback): [SCP ID :##2532##] : 20150102/ERROR/RCMS-MY/LOGIN/MY...
As discussed with customer, we suspected this issue is same as the issue "Support #5095 [SCP ID :##2522##] : User Sta... Ong Wei Kuan

January 07, 2015

12:30 Support #5095 (Closed - End of life cycle): [SCP ID :##2522##] : User Status Inactive less than...
Refer email from customer : Re: [Request ID :##2522##] : User Status Inactive less than 60 days last Login
Case cl...
Zahir Abd Latif
10:05 Support #5117 (Development / Work In Progress): [SCP ID :##2532##] : 20150102/ERROR/RCMS-MY/LOG...
Ong Wei Kuan
10:04 Support #5117 (Closed - End of life cycle): [SCP ID :##2532##] : 20150102/ERROR/RCMS-MY/LOGIN/M...
Hi,
Kindly attend below request:...
Zahir Abd Latif

January 02, 2015

15:26 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Hi Zahir,
Not yet release, will update you again on next week.
Thank you.
Ong Wei Kuan
15:22 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Dear Wei Kuan,
Any update, can proceed to close this case?
Thanks.
Zahir Abd Latif

December 31, 2014

15:07 Support #5095 (Pending Customer Feedback): [SCP ID :##2522##] : User Status Inactive less than ...
After checking the spool result, we found that CFO grace period(EXT_GRACE) had been changed to 30 days on 21/12/2014.... Ong Wei Kuan
10:06 Support #5095 (Closed - End of life cycle): [SCP ID :##2522##] : User Status Inactive less than...
Hi,
Kindly attend below request:...
Zahir Abd Latif

December 24, 2014

15:14 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Hi Zahir,
Enhancement for the logging system will be delivered on 31-12-2014, will update you again on that day. TQ.
Ong Wei Kuan
15:10 Support #5053: [SCP ID :##2509##] : E2E Alert - RCAS/IM334371.
Dear wei kuan,
What the current status on this case now?
Can proceed to close it?
Thanks.
Zahir Abd Latif

December 22, 2014

18:01 Support #4804 (Closed - End of life cycle): [SCP ID :##2467##] : Unable to upload token serial ...
Zahir Abd Latif
17:01 Support #5039 (Closed - End of life cycle): [SCP ID :##2500##] : To provide stub to extract List ...
Wei Kuan already provided the SQL Scripts for extracting all users, all tokens, and users with token.
Case closed.
Zahir Abd Latif
16:43 Support #5083 (Closed - End of life cycle): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid ...
Zahir Abd Latif
16:36 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Zahir Abd Latif
16:19 Support #4949 (Closed - End of life cycle): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSO...
Zahir Abd Latif
15:50 Support #4816 (Closed - End of life cycle): [SCP ID :##2474##] : Assign Token to Provider - Pro...
Zahir Abd Latif
15:22 Support #4803 (Closed - End of life cycle): [SCP ID :##2464##] : Request to change the id to PO...
Zahir Abd Latif
15:20 Support #4799 (Closed - End of life cycle): [SCP ID :##2462##] : 20141031/ RCMS-BBO/ BBO SETUP/ ...
Zahir Abd Latif
15:15 Support #4791 (Closed - End of life cycle): [SCP ID :##2457##] : Change Token allocation to anoth...
Zahir Abd Latif
14:35 Support #5083 (Pending Customer Feedback): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid U...
Hi Zahir,
Kindly assist to close this issue.
The root cause is Bank forget to point the database URL to produc...
Ong Wei Kuan
14:29 Support #4737 (Closed - End of life cycle): [SCP ID :##2436##] : E2E Alert - RCAS.
Zahir Abd Latif
14:22 Support #4733 (Closed - End of life cycle): [SCP ID :##2430##] : Email Request Statistics from R...
Zahir Abd Latif
14:21 Support #4732 (Closed - End of life cycle): [SCP ID :##2429##] : Document for configuring RCAS e...
Zahir Abd Latif
13:11 Support #5083 (Development / Work In Progress): [SCP ID :##2512##] : RCAS Pin Mailer - Got Inva...
Ong Wei Kuan
12:32 Support #4703 (Closed - End of life cycle): [SCP ID :##2412##] : Wrong Corp id Created fvg Univer...
Zahir Abd Latif
11:29 Support #4660 (Closed - End of life cycle): [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MY...
Zahir Abd Latif
11:20 Support #4638 (Closed - End of life cycle): [SCP ID :##2361##] : MYIJM : Token Error - User has b...
No response from customer within 3 days, closed. Zahir Abd Latif
11:00 Support #4475 (Closed - End of life cycle): [SCP ID :##2303##] : Rekening gaji tidak terdaftarBII...
No response from customer within 3 days, closed. Zahir Abd Latif
10:07 Support #5083 (Closed - End of life cycle): [SCP ID :##2512##] : RCAS Pin Mailer - Got Invalid ...
Hi,
Kindly attend below request:...
Zahir Abd Latif

December 19, 2014

16:33 Support #4572 (Work Completed-End life cycle): [SCP ID :##2349##] : Temporary Password Email Noti...
No response from customer within 3 days, closed. Zahir Abd Latif
16:19 Support #4392 (Work Completed-End life cycle): [SCP ID :##2246##] : Unable to approve token - MYM...
Zahir Abd Latif
16:01 Support #4075 (Work Completed-End life cycle): SCP ID# 1913 : NINIQ BISTRO SDN BHD-USER MYNINIQ2A
Refer email:Re: NINIQ BISTRO SDN BHD-USER MYNINIQ2A.
Provided the temp solution. Fix will be done at rcms, not rca...
Zahir Abd Latif
 

Also available in: Atom