Activity
From January 17, 2014 to February 15, 2014
February 15, 2014
- 10:47 Task #4135 (Internal Testing): BII-RIB: Set Check Security Answer to Non Case Sensitive
- Amy, need your help to do testing of this feature.
How to test:
- Switch to branch #4135 @RIB OR merge UAT branch...
February 14, 2014
- 03:48 Task #4135 (Work Completed-End life cycle): BII-RIB: Set Check Security Answer to Non Case Sensitive
- During checking of security answer:
- Keep original checking: Case sensitive
- If checking on case sensitive fails,... - 16:45 Support #4133 (Closed - End of life cycle): SCP ID # 2009 : Unable to Access M2U
- Unable to Access M2U
However, according to Gabby this issue is not related with out application, since the URL sho... - 16:30 Support #4132 (Closed - End of life cycle): [SCP ID : 2015] - FW: Help TAC User id: jsoeidiputr...
- Please attend below request by Anik Kusumatuti...
- 13:28 Support #4131 (Work Completed-End life cycle): [SCP ID : 2014] - FW: transaksi di m2u error
- Please attend below query from Anik Kusumatuti...
- 13:21 Bug #4130 (Closed - End of life cycle): [SCP ID : 2013] - FW: permasalahan ibs transfer pihak ke3
- Please attend below request from Anik Kusumatuti...
- 12:05 Bug #4128 (Closed - End of life cycle): SCP ID # 2007 : komplain transaksi unsucsesfull a.n Taiki...
- Complaints from BII customer branch Kyoei Prince
Name : Taiki Kondo
Acc No. : 2-159-150200
Customer always fai... - 11:53 Bug #4127 (Closed - End of life cycle): SCP ID # 1993 : Migrasi UID yang nonfinancial otomatis ja...
- Nasabah migrasi dan belum financial waktu migrasi ditanyakan no HP-nya dan berubah menjadi financial
Hal ini bisa me... - 11:40 Support #4126 (Closed - End of life cycle): SCP ID # 1991 : Decimal amount in fund transfer
- Request to do some changes in the Decimal amount .
More details please refer to attachment(s)
*Will update the ...
February 07, 2014
- 15:27 Support #4123 (Dropped-End of life cycle): SCP ID # 1988 : dim45198 unable to receive TAC
- Please Check for this user : *dim45198* unable to receive TAC from M2U via sms
February 05, 2014
- 16:57 Support #4118 (Closed - End of life cycle): SCP ID # 1985 : M2U Production - Reset Credential
- Reset Credential Function : at MSS application, there is no Generate TAC button (sending PIN to user)
Please inv... - 15:36 Support #4117 (Closed - End of life cycle): [SCP ID : 1984] - M2U Production : Topup Axis failed
- Reported by Ferry:
User failed to topup for biller Axis
User-ID : mbaxis13
February 04, 2014
- 09:28 Support #4086: SCP ID : 1930 - M2U Production - Mobile Reload XL Failed
- Noted with thanks
- 09:25 Support #4081: SCP ID# 1923 : Add To Favorite SKN/LLG
- NOted with thanks
- 09:13 Support #4100: SCP ID # 1969 : MSS_customer transaction enquiry
- Noted with thanks
February 03, 2014
- 11:51 Support #4106 (Pending Customer Feedback): [SCP ID : 1973] - M2U Production - Mobile Pospaid Matr...
- Update at 27th Jan 2014. IT team is still do checking.
None of the changes shall be done at M2U.
Update at 3rd ... - 11:45 Support #4081 (Closed - End of life cycle): SCP ID# 1923 : Add To Favorite SKN/LLG
- Dear Bang Ateh,
Kindly close this case, since there is no further feedback from Bu Anna.
Thanks. - 11:35 Support #4086 (Closed - End of life cycle): SCP ID : 1930 - M2U Production - Mobile Reload XL Fa...
- This case is similar to Case 1930 (MSS Cust Trnx Enquiry Error). Already done necessary fix.
Dear Bang Ateh,
Ki... - 11:29 Support #4100 (Closed - End of life cycle): SCP ID # 1969 : MSS_customer transaction enquiry
- Bang Ateh,
Already asked Bu Anna whether I can close this case on 3rd Feb 2014. Seems there is no further feedback... - 11:27 Support #4100: SCP ID # 1969 : MSS_customer transaction enquiry
- Details of the fix:
- RIB: Fix untuk trnx id yang terpotong (tanpa tanggal) untuk transaksi mobile reload.
- MSS:...
January 27, 2014
- 13:08 Support #4106 (Closed - End of life cycle): [SCP ID : 1973] - M2U Production - Mobile Pospaid Mat...
- Reported by Ferry
User failed when inquiry from Menu Mobile Postpaid – Matrix (request function not supported)
January 24, 2014
- 15:24 Support #4086: SCP ID : 1930 - M2U Production - Mobile Reload XL Failed
- Activity of user actually exists, however the reference number / trnx id in MSS were truncated (without date), due to...
January 23, 2014
- 16:10 Support #4100 (Pending Customer Feedback): SCP ID # 1969 : MSS_customer transaction enquiry
- Already ask bu Anna via bbm to do testing. Currently she is still training IB customer service in other branch. So mo...
- 16:06 Support #4100 (Development / Work In Progress): SCP ID # 1969 : MSS_customer transaction enquiry
- Already deployed this to production. Problem due to transaction reference number parsing failure substring (10,20). A...
- 14:56 Support #4100 (Closed - End of life cycle): SCP ID # 1969 : MSS_customer transaction enquiry
- MSS Production cannot access transaction enquiry
Error as attached
January 22, 2014
- 14:53 Support #4093: SCP ID# 1938 : M2U Production : Reference Number di transfer online
- Error 51 happened due to insufficient fund on account.
Important notes:
- Normal ca/sa account must have minimum ... - 14:14 Support #4094: [SCP ID : 1939 ] - M2U Production - Error Migration
- Noted with thanks.
- 13:33 Support #4093 (Closed - End of life cycle): SCP ID# 1938 : M2U Production : Reference Number di t...
- Pak Adit has done testing in production, the validation already correct. However, result page still hit error 51 (fro...
- 13:29 Support #4081 (Pending Customer Feedback): SCP ID# 1923 : Add To Favorite SKN/LLG
- We have installed the fix to production. Waiting for Bu Anna to test. This applies to FCR as well. Whilst for RTGS, B...
- 13:24 Support #4094 (Closed - End of life cycle): [SCP ID : 1939 ] - M2U Production - Error Migration
- Pak Ferry has confirmed that user had successfully migrated to m2u. Kindly close this case.
January 21, 2014
- 17:59 Support #4081: SCP ID# 1923 : Add To Favorite SKN/LLG
- I've done cutting only at set method of ESB, not entire toAccountHolderName.
Example:
if(biiAccount.isSavingAc... - 16:23 Support #4093: SCP ID# 1938 : M2U Production : Reference Number di transfer online
- Pak Adit is testing it in UAT but having problem accessing it. He said please move this fix to production. I'm waitin...
- 16:06 Support #4094 (Pending Customer Feedback): [SCP ID : 1939 ] - M2U Production - Error Migration
- Already informed Pak Ferry to test this in PROD environment. Waiting for his feedback.
- 16:05 Support #4094 (Development / Work In Progress): [SCP ID : 1939 ] - M2U Production - Error Migration
- The issue happened when developer doing 'hot code' change in the server. There is foreign character inserted (") afte...
- 13:39 Support #4094 (Closed - End of life cycle): [SCP ID : 1939 ] - M2U Production - Error Migration
- Reported by ferry
Dear Penril Customer Support
After user create Security Question, system will shown an error (a... - 12:37 Support #4093 (User Acceptance Test): SCP ID# 1938 : M2U Production : Reference Number di transfe...
- Toomy, kindly deploy this changes to bii-rib-uat.
and also remove bii-rib-int-uat and bii-admin-int-uat, i'll info... - 12:30 Support #4093 (Development / Work In Progress): SCP ID# 1938 : M2U Production : Reference Number ...
- Fix the validation for favorite interbank online. To make it the same as new interbank online. Previously we missed t...
- 12:04 Support #4093 (Closed - End of life cycle): SCP ID# 1938 : M2U Production : Reference Number di t...
- Untuk Transfer Online kolom input reference number apakah memang harus 16 digit dan numeric saja, bukannya numeric da...
- 10:39 Support #3516 (Closed - End of life cycle): SCP ID# 739 : Update Logo BII M2U
- I assumed this should be done already. So im closing this case. Please reopen if it not.
January 20, 2014
- 18:53 Support #3717 (Development / Work In Progress): SCP ID# 1207 : M2U History have different amount
- 18:52 Support #3514 (Closed - End of life cycle): SCP ID# 737 : MSS on Approval Menu User Access should...
- Already deployed this to production, so far Pak Iman (ID Management) has no further complain about it.
- 18:51 Support #3514 (Development / Work In Progress): SCP ID# 737 : MSS on Approval Menu User Access sh...
- 18:51 Support #3459 (Closed - End of life cycle): SCP ID# 729 : Menu Favorite Transfer SKN/RTGS can be ...
- 18:50 Support #3457 (Closed - End of life cycle): SCP ID# 716 : Missing dropdown for beneficiary bank o...
- Closed.
- 18:50 Support #3456 (Closed - End of life cycle): SCP ID# 715 : Session timeout on foreign currency tra...
- 18:49 Bug #3454 (Closed - End of life cycle): BII M2U: Migration - User Aditya Can't Migrate
- 18:49 Support #3453 (Closed - End of life cycle): SCP ID# 708 : Session Timeout on step 1 for transacti...
- 18:47 Support #3452 (Closed - End of life cycle): SCP ID# 710 : Session Timeout on Time Deposit Inquiry...
- 18:47 Support #3451 (Closed - End of life cycle): SCP ID# 709 : Menu manage Future Date Transfer displa...
- 18:46 Support #3450 (Closed - End of life cycle): SCP ID# 711 : Time Deposit Placement
- 18:46 Bug #3445 (Closed - End of life cycle): BII-RIB: BII CC - Remap Available Balance to Available Cr...
- 18:46 Support #3450 (Development / Work In Progress): SCP ID# 711 : Time Deposit Placement
- 18:41 Support #3522 (Closed - End of life cycle): SCP ID# 763 : next and previous statement button disp...
- According to Pak Wahyu this item can be closed. The case actually is now reported in https://hub.penril.net/redmine/i...
- 18:40 Support #3522 (Development / Work In Progress): SCP ID# 763 : next and previous statement button ...
- 18:38 Support #3568 (Closed - End of life cycle): SCP ID# 870 : Issue on Register favorite List Mobile ...
- Pak Wahyu tested again in production 20th January 2014 and success.
- 18:38 Change #3587 (Closed - End of life cycle): SCP ID# 945 : Credit Card Session timeout for JCB card
- According to Pak Wahyu, this case can be closed. But still need to do further testing with different user.
- 18:38 Support #3623 (Closed - End of life cycle): [SCP ID : 1119] M2U Production - Current \ previous M...
- According to short discussion with Pak Wahyu, this item can be closed.
- 18:37 Support #3623 (Development / Work In Progress): [SCP ID : 1119] M2U Production - Current \ previo...
- This case is as the same as https://hub.penril.net/redmine/issues/3735. Already made some changes on CC statement fil...
- 18:21 Support #3941 (Closed - End of life cycle): SCP ID : 1497 - M2U Production User Migration Error: ...
- According to short discussion with Pak Wahyu, this case can now be closed.
- 18:20 Support #3910 (Closed - End of life cycle): ID : 1426 - Fwd: M2U - Session Expired upon security...
- According to Pak Thomas' email, this item can be closed.
- 18:10 Support #3980: SCP ID# 1612 : M2U Payment PAM Palyja Invalid Amount
- Noted
- 17:58 Support #4081 (Development / Work In Progress): SCP ID# 1923 : Add To Favorite SKN/LLG
- Issue still happens when using Current Account as a source of transaction.
- 17:54 Support #3726 (Closed - End of life cycle): SCP ID# 1214 : Forgot Password - security question un...
- According to Pak Ferry, this case can be closed.
- 17:52 Support #3633 (Closed - End of life cycle): SCP ID #ID 1137 : Button reprint for Mobile reload
- According email written by Pak Thomas, this case can be closed.
- 17:46 Support #3616 (Closed - End of life cycle): SCP ID# 1095 : Failed to migration m2u
- Any case related to migration can be closed, according to Pak Ferry.
- 17:46 Support #3633 (Pending Customer Feedback): SCP ID #ID 1137 : Button reprint for Mobile reload
- Waitnf for feedback from Pak Thomas.
- 17:41 Support #3661 (Closed - End of life cycle): SCP ID# 1150 : Payment Citibank ( Online Transaction )
- According to Bu Anna, this case can be closed.
- 16:45 Support #3593 (Closed - End of life cycle): SCP ID# 960 : Transaksi SKN
- According to Bu Anna this case can be closed.
- 16:44 Support #3990: SCP ID# 1645 : M2U Production - Failed Migration
- Noted,
- 16:40 Support #3565 (Closed - End of life cycle): SCP ID# 851 : Issue on TRansfer Interbank Online
- According to Pak Ferry this item can be closed.
- 16:39 Change #3562 (Closed - End of life cycle): SCP ID# 835 : Display UserID on Message box detail in MSS
- According to Pak Ferry this case can be closed.
- 16:39 Support #4085: SCP ID# 1929 : M2U Production issue system timeout on Account&Banking menu
- Noted Gabby. Thanks
- 16:33 Support #3599: SCP ID# 979 : Issue on SKN transaction Error : value of SourceDescription is too long
- According to Bu Anna, this case can be closed.
- 16:27 Support #3599 (Closed - End of life cycle): SCP ID# 979 : Issue on SKN transaction Error : value ...
- According to Bu Anna this case can be closed.
- 16:22 Support #4030: SCP ID# 1779 : Forgot Password - security question unmasking
- Noted,
Anyway, this item has been closed due to no response in three (3) days time from 22 December 2013 ago.
- 16:19 Support #3653 (Closed - End of life cycle): SCP ID# 1143 : [BII M2U PROD] Wrong Transaction Descr...
- According to chort discussion with Bu Anna, this item is already solved in production. Item can be closed.
- 16:18 Support #3661 (Development / Work In Progress): SCP ID# 1150 : Payment Citibank ( Online Transact...
- 16:16 Support #3692 (Closed - End of life cycle): SCP ID# 1141 : IB new--migration failed
- According short discussion with Pak Ferry, this item can be closed.
- 16:14 Support #3717: SCP ID# 1207 : M2U History have different amount
- According to Pak Ferry,
In description field should add:
1. Add favorite within BII / SKN/RTGS / FCR etc. follo... - 16:06 Support #3980 (Closed - End of life cycle): SCP ID# 1612 : M2U Payment PAM Palyja Invalid Amount
- According to Pak Adit this case can be closed.
- 16:04 Support #3982 (Closed - End of life cycle): SCP ID# 1616 : Wrong Error Mapping For Transfer Withi...
- Case can be closed because already deployed in production.
- 16:04 Support #3988 (Closed - End of life cycle): ID : 1638 - Testing SKN Produksi
- Case can be closed according to Bu Anna.
- 16:00 Support #4013 (Closed - End of life cycle): SCP ID# 1736 : M2U Production Issue - Reset Credential
- According tho short discussion with Pak Ferry, item can be closed in customer support portal.
- 16:00 Support #3990 (Closed - End of life cycle): SCP ID# 1645 : M2U Production - Failed Migration
- Pak Ferry will request this to Pak Cut to delete token in m2u. He said can close this item
- 15:57 Support #4030 (Closed - End of life cycle): SCP ID# 1779 : Forgot Password - security question un...
- According tho short discussion with Pak Ferry, item can be closed in customer support portal.
- 15:29 Support #3692 (Pending Customer Feedback): SCP ID# 1141 : IB new--migration failed
- Waiting for feedback from Pak Ferry.
- 15:25 Support #3717: SCP ID# 1207 : M2U History have different amount
- Waiting for Pak Adit's feedback whether there's any changes on the description or else case could be closed.
- 15:19 Support #3726 (Pending Customer Feedback): SCP ID# 1214 : Forgot Password - security question unm...
- Waiting for Pak Ferry's feedback.
- 15:14 Support #3910 (Pending Customer Feedback): ID : 1426 - Fwd: M2U - Session Expired upon security ...
- Waiting for Pak Thomas' feedback.
- 15:12 Support #3910 (Development / Work In Progress): ID : 1426 - Fwd: M2U - Session Expired upon secu...
- this issue shall be solved by integrating new migration wsdl.
- 15:07 Support #3941 (Pending Customer Feedback): SCP ID : 1497 - M2U Production User Migration Error: 0...
- The issue happened due to problem related to token server. There isn't any fix to do at m2u. Waiting for Pak Wahyu's ...
- 15:02 Support #3980 (Pending Customer Feedback): SCP ID# 1612 : M2U Payment PAM Palyja Invalid Amount
- Waiting for Pak Aditya's feedback. This one should be installed in production already.
- 14:59 Support #3982 (Pending Customer Feedback): SCP ID# 1616 : Wrong Error Mapping For Transfer Within...
- Already put this into production, waiting for feedback from Pak Adit.
- 14:52 Support #3988 (Pending Customer Feedback): ID : 1638 - Testing SKN Produksi
- Please take note that this issue is not the same as case #979 whereby SourceDescription is too long (truncate bene na...
- 14:48 Support #4053 (Closed - End of life cycle): [SCP ID : 1845] - M2U Production SI reccuring
- 14:43 Support #3990 (Pending Customer Feedback): SCP ID# 1645 : M2U Production - Failed Migration
- Pak Ferry needs to request Pak Cut to do unbind token / delete token from m2u's database, so user listi can perform t...
- 14:31 Support #4013 (Pending Customer Feedback): SCP ID# 1736 : M2U Production Issue - Reset Credential
- Waiting feedback from Pak Ferry.
- 14:28 Support #4013 (Development / Work In Progress): SCP ID# 1736 : M2U Production Issue - Reset Crede...
- Item has been fixed by adding the message in application resource towards the message key being used in program. Depl...
- 14:21 Support #4030 (Pending Customer Feedback): SCP ID# 1779 : Forgot Password - security question unm...
- waiting for Pak Ferry's feedback.
- 14:20 Support #4030 (Development / Work In Progress): SCP ID# 1779 : Forgot Password - security questio...
- 14:16 Support #4053: [SCP ID : 1845] - M2U Production SI reccuring
- According to Toomy this fix has been deployed to UAT, tested, and deployed to production. I'm now asking Wahyu whethe...
- 14:07 Support #4079 (Closed - End of life cycle): SCP ID# 1921 : M2U Production - Link Account Syariah ...
- Bang ateh,
You may proceed to close this case in customer support portal. - 14:05 Support #4079 (Development / Work In Progress): SCP ID# 1921 : M2U Production - Link Account Syar...
- Already fixed directly to production. Issue happened due to column account nickname inside IB CUST ACCOUNTS has only ...
- 14:01 Support #4081 (User Acceptance Test): SCP ID# 1923 : Add To Favorite SKN/LLG
- Already asked both Bu Anna and Pak Ferry on 17th and 20th January to test. But still waiting for the feedback.
- 13:57 Support #4081 (Development / Work In Progress): SCP ID# 1923 : Add To Favorite SKN/LLG
- I have fixed this issue and deploy it to bii-rib-int-uat. Waiting for Bu Anna's feedback.
- 13:54 Support #4085 (Closed - End of life cycle): SCP ID# 1929 : M2U Production issue system timeout on...
- Bang Ateh, please proceed to close this item in support portal.
- 13:53 Support #4085 (Development / Work In Progress): SCP ID# 1929 : M2U Production issue system timeou...
- This happened due to timeout at the ESB side. The service has been back to function not long after the issue had occu...
- 09:01 Support #4086 (Closed - End of life cycle): SCP ID : 1930 - M2U Production - Mobile Reload XL Fa...
- Reported by Ferry
User top up XL dengan status ‘Gagal’ dan Rekening di Debit (tgl 17/01/2014).
Dari MSS - Cus...
January 17, 2014
- 12:01 Support #4085 (Closed - End of life cycle): SCP ID# 1929 : M2U Production issue system timeout on...
- Dear Penril Team,
Please check for this production issue :
System Time Out when users click Account&Banking M...
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