Activity

From August 21, 2024 to September 19, 2024

13:16 KFH Support Support #14182 (New - Begin Life Cycle): [SCP ID :##7144##] : [IBG]: Incoming and Outgoing of Nac...: Hi,
Kindly attend below request:-
Right now we have an issue with IBG where incoming and outgoing are manually ge... Zahir Abd Latif

11:36 BSN CDB Support Support #14176 (System Integration Test): [SCP ID :##7138##] : Security Gaps Identified: Issue:
Bank negara reported the website bsn-cdb is missing Content Security Policy frame-ancestors 'self';
Findin... Najmi Pasarudin
11:04 BSN CDB Support Support #14176 (Pending Review): [SCP ID :##7138##] : Security Gaps Identified: Hi,
Kindly attend below request:-
Security Gaps Identified by BNM for BSNeBiz Website
Zahir Abd Latif

15:10 Agrobank Support Support #14173 (Investigation): [SCP ID :##7135##] : AGRONetBIZ slow access: Hi,
Kindly attend below request:-
We are experiencing slowness when access to AGRONetBIZ. Based checking, system ... Zahir Abd Latif

20:16 Maybank RCAS Support Support #14170 (Investigation): [SCP ID :##7133##] : RSSO SIT - User Login_Hard Token_Expired otp...: Hi,
Kindly attend below request:-
M2UBIZM25-2316
Actual Result: User can still use Hard token OTP after 15 sec... Zahir Abd Latif
16:26 Agrobank Support Support #14169 (Investigation): [SCP ID :##7132##] : account locked despite never attempt login ...: Hi,
Kindly attend below request:-
Sharing with you the list of customers complaint that their account was locked ... Zahir Abd Latif
16:03 BI FAST Support Support #14112 (Internal Testing): [SCP ID :##7101##] : Perlambatan Response Time API Portal: Done development for enhancment for all the service:
- MemberStatement
- CreditTransferDetail
- CreditTransferReje... Bramantyo Pujo Wiyono
15:58 Agrobank Support Support #14168 (Development / Work In Progress): [SCP ID :##7131##] : IB request missing in Job ...: Siti Balqis Othman
15:10 Agrobank Support Support #14167 (User Acceptance Test): [SCP ID :##7130##] : ERROR AGROBANK DUITNOW QR SCANNING FR...: Request changes:
To exclude the mobile number from the QR String. This mobile number is the optional data in the Pay... Siti Balqis Othman
15:10 Agrobank Support Support #14168 (Development / Work In Progress): [SCP ID :##7131##] : IB request missing in Job ...: Hi,
Kindly attend below request:-
According to the request and response messages from Fuse, the cron job did not ... Zahir Abd Latif

18:41 Agrobank Support Support #14167 (Work Completed-End life cycle): [SCP ID :##7130##] : ERROR AGROBANK DUITNOW QR SC...: Hi,
Kindly attend below request:-
Agrobank has received complained from our merchant claimed that their customer ... Zahir Abd Latif
17:22 BI FAST Support Support #14112 (Development / Work In Progress): [SCP ID :##7101##] : Perlambatan Response Time A...: i tried to enhance by converting the db query using native sql and it improve the performance time.
Demo testing d... Bramantyo Pujo Wiyono
10:41 Maybank RCAS Support Support #14113 (Pending Customer Feedback): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO SD...: Saadah suspected client key in apps PIN (which is designed as 6 digit) during transaction approval.
During transacti... binti Nazli Anuari Aina Najihah
10:39 Maybank RCAS Support Support #14113 (Development / Work In Progress): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDE...: Customer reset password and retry, issue persists. Asked for logs during the attempt binti Nazli Anuari Aina Najihah
10:34 Maybank RCAS Support Support #14013 (Pending Customer Feedback): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Nasuha ...: Advised to reset the password for user ID '00155709' and attempt to log in with the new password binti Nazli Anuari Aina Najihah
10:32 Maybank RCAS Support Support #14013 (Development / Work In Progress): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Na...: According to the logs and spool provided, the HSM returned error response 01 – PIN verification failed binti Nazli Anuari Aina Najihah
10:32 BI FAST Support Support #14164 (Development / Work In Progress): [SCP ID :##7127##] : Bank Balanced Stop Running ...: Bramantyo Pujo Wiyono
10:28 Maybank RCAS Support Support #14044 (Pending Customer Feedback): [SCP ID :##7061##] : RE: New Customer Login reset pas...: Root Cause:
HSM return error 1 which is invalid credential during force change password attempt after first time log... binti Nazli Anuari Aina Najihah
10:27 Maybank RCAS Support Support #14044 (Development / Work In Progress): [SCP ID :##7061##] : RE: New Customer Login rese...: the HSM returned error code 1 which is invalid credential ( wrong user id / password ) during reset password attempt binti Nazli Anuari Aina Najihah
10:24 Maybank RCAS Support Support #14161 (System Integration Test): [SCP ID :##7124##] : RCAS_ Add_Other Application Access...: Asked them confirm which API was triggered and the timestamp of the attempt of adding application access to the user
... binti Nazli Anuari Aina Najihah
10:20 Maybank RCAS Support Support #14145 (System Integration Test): [SCP ID :##7116##] : RSSO SIT - Deleted Company User: Asked to confirm the timestamp and which API was triggered during the attempt to delete user from BBO SSO side
This ... binti Nazli Anuari Aina Najihah
10:17 Maybank RCAS Support Support #14145 (Development / Work In Progress): [SCP ID :##7116##] : RSSO SIT - Deleted Company ...: Checked the logs and suspected the API was not triggered binti Nazli Anuari Aina Najihah
10:01 BI FAST Support Support #14164: [SCP ID :##7127##] : Bank Balanced Stop Running on 2PM and Running Again on 4PM a...: We might need the log as evidance. for the bank balance calculation service itself, we already develop the performanc... Bramantyo Pujo Wiyono
09:52 BI FAST Support Support #14165 (Pending Customer Feedback): [SCP ID :##7128##] : CIMB Niaga (PL) Cannot Setting L...: Bramantyo Pujo Wiyono
09:52 BI FAST Support Support #14165: [SCP ID :##7128##] : CIMB Niaga (PL) Cannot Setting Liquidity Threshold SBI Indo...: Need to ensure bicCode and the settlement bicCode already correct on the Ci-Portal side and check on hub side the on ... Bramantyo Pujo Wiyono
09:32 BI FAST Support Support #14112: [SCP ID :##7101##] : Perlambatan Response Time API Portal: After testing we found out that the enhance version on local machine and deployed on NFT had different performance.
... Bramantyo Pujo Wiyono

18:38 BI FAST Support Support #14166 (Pending Customer Feedback): [SCP ID :##7129##] : Transaction Sequence Discrepancy...: Hi,
Kindly attend below request:-
Kindly need your help to advice for issue below,
Base on assessment result and... Zahir Abd Latif
17:52 BI FAST Support Support #14165 (Pending Customer Feedback): [SCP ID :##7128##] : CIMB Niaga (PL) Cannot Setting L...: Hi,
Kindly attend below request:-
Kindly need your help to advice issue
CIMB Niaga (PL) Cannot Setting Liquid... Zahir Abd Latif
09:58 BI FAST Support Support #14164 (Pending Customer Feedback): [SCP ID :##7127##] : Bank Balanced Stop Running on 2P...: Hi,
Kindly attend below request:-
Kindly need your help to advice for issue Bank Balanced Stop Running on 2PM and... Zahir Abd Latif

13:32 BSN CDB Support Support #14160 (Development / Work In Progress): [SCP ID :##7123##] : IBAM Password Policy: Bug A...: Najmi Pasarudin
12:22 BSN CDB Support Support #14160 (System Integration Test): [SCP ID :##7123##] : IBAM Password Policy: Bug At Modul...: Hi,
Kindly attend below request:-
Seeking your assistance to fix the bug at the module where it tried to insert i... Zahir Abd Latif
10:44 KFH Support Support #14159 (Closed - End of life cycle): [SCP ID :##7122##] : Deskmate :Staff Directory end ...: Hi,
Kindly attend below request:-
Please remove the following staff details from the staff directory:
No.
S... Zahir Abd Latif
09:55 Maybank RCAS Support Support #14146: [SCP ID :##7117##] : RSSO SIT - Unable to Update User in RCAS. "Session Expired": Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
09:54 Maybank RCAS Support Support #14147 (Development / Work In Progress): [SCP ID :##7118##] : Unable to Disable User in R...: Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
09:53 Maybank RCAS Support Support #14148 (Development / Work In Progress): [SCP ID :##7119##] : RSSO SIT - Error while perf...: Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
09:43 Agrobank Support Support #14020 (Work Completed-End life cycle): [SCP ID :##7043##] : Enhancement for FPX Transact...: Success migrate to Production at 16/08/2024
Kindly help to close this ticket.
Thank you Binti Johari Aishah Maisarah

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