B - Production Support

August 21, 2024

18:11 Maybank RCAS Support Support #14146 (Investigation): [SCP ID :##7117##] : RSSO SIT - Unable to Update User in RCAS. "S...

The corporate ID MY12768800 data does not exist in RCAS database causing NullPointerException when attempting to edi... binti Nazli Anuari Aina Najihah

18:10 Maybank RCAS Support Support #14147 (Investigation): [SCP ID :##7118##] : Unable to Disable User in RCAS. "Session Exp...

The corporate ID MY12768800 data does not exist in RCAS database causing NullPointerException when attempting to Enab... binti Nazli Anuari Aina Najihah

18:03 Maybank RCAS Support Support #14124 (Work Completed-End life cycle): [SCP ID :##7113##] : RCAS Admin User Inquiry Erro...

Root Cause :
The external user was given admin access to the RCAS Admin portal (app id - 100) causing ambiguity in... binti Nazli Anuari Aina Najihah

15:50 BSN CDB Support Support #14123 (System Integration Test): [SCP ID :##7112##] : CDB - Error service unavailable

tested and passed. Binti Marobi Athirah Umairah

15:21 Maybank RCAS Support Support #14148 (Work Completed-End life cycle): [SCP ID :##7119##] : RSSO SIT - Error while perfo...

Hi,
Kindly attend below request:-
RSSO SIT - Error while performing your request encountered upon clicking Send E... Zahir Abd Latif

15:17 Maybank RCAS Support Support #14147 (Work Completed-End life cycle): [SCP ID :##7118##] : Unable to Disable User in RC...

Hi,
Kindly attend below request:-
Unable to Disable User in RCAS. "Session Expired"
Zahir Abd Latif

15:13 Maybank RCAS Support Support #14146 (Work Completed-End life cycle): [SCP ID :##7117##] : RSSO SIT - Unable to Update ...

Hi,
Kindly attend below request:-
RSSO SIT - Unable to Update User in RCAS. "Session Expired"
Zahir Abd Latif

15:09 Maybank RCAS Support Support #14145 (Closed - End of life cycle): [SCP ID :##7116##] : RSSO SIT - Deleted Company User

Hi,
Kindly attend below request:-
RSSO SIT - Deleted Company User Zahir Abd Latif

14:48 Maybank Custody Support Support #14100 (Pending Prod Deployment): [SCP ID :##7089##] : To add MSS - Billing & Reporting e...

Production date 6 September 2024. Najmi Pasarudin

14:48 Maybank Custody Support Support #14100 (Development / Work In Progress): [SCP ID :##7089##] : To add MSS - Billing & Repo...

Najmi Pasarudin

14:47 Maybank Custody Support Support #14091 (Pending Prod Deployment): [SCP ID :##7080##] : Change mapping for Account Name in...

Production date 6 September 2024. Najmi Pasarudin

14:47 Maybank Custody Support Support #14100 (Finished Development): [SCP ID :##7089##] : To add MSS - Billing & Reporting emai...

Najmi Pasarudin

14:47 Maybank Custody Support Support #14091 (Development / Work In Progress): [SCP ID :##7080##] : Change mapping for Account ...

Najmi Pasarudin

14:47 Maybank Custody Support Support #13971 (Pending Prod Deployment): [SCP ID :##7008##] : Global & Local

Production date 6 September 2024. Najmi Pasarudin

14:47 Maybank Custody Support Support #14015 (Pending Prod Deployment): [SCP ID :##7039##] : eCustody Shareholdings Reports - M...

Production date 6 September 2024. Najmi Pasarudin

14:47 Maybank Custody Support Support #14091 (Finished Development): [SCP ID :##7080##] : Change mapping for Account Name in re...

Najmi Pasarudin

14:01 BSN CDB Support Support #13118 (Closed - End of life cycle): [SCP ID :##6366##] : iGFMAS Second Validation

Issue closed in SCP. Zahir Abd Latif

12:00 BSN CDB Support Support #14117 (System Integration Test): [SCP ID :##7106##] : Ios General setting label

tested and passed. Binti Marobi Athirah Umairah

10:08 Affin Bank Support Support #14122 (Closed - End of life cycle): [SCP ID :##7111##] : 1CTR2408081123552682 Complaint ...

Issue: A user's status in RIB was not synchronized with CAS which caused the user to receive error 55 (INVALID_STATE_... Zhen Loong Koh

09:53 BI FAST Support Support #14115 (Pending Customer Feedback): [SCP ID :##7104##] : Ditemukan keterlambatan Offloadi...

The patch already released to ptap:
https://penrilsb-my.sharepoint.com/:f:/g/personal/haida_md_penril_net/EpLOD_ysY6... Bramantyo Pujo Wiyono

August 20, 2024

18:13 PayNet RPPBO Support Support #14131 (Investigation): [SCP ID :##7115##] : RPP BO - Merchant User Maintenance

Hi,
Kindly attend below request:-
In the merchant user maintenance screen, a merchant (TuneTalk) user wants to ed... Zahir Abd Latif

15:18 BSN CDB Support Support #14116 (System Integration Test): [SCP ID :##7105##] : IBAM - CDB User deletion

tested and passed Binti Marobi Athirah Umairah

13:46 BSN CDB Support Support #14117 (Internal Testing): [SCP ID :##7106##] : Ios General setting label

sent for testing SIT version 3.4.0 build 28
click here for more info https://penrilsb.sharepoint.com/:li:/s/Mobile... Ahmad Auzaie Hilmi

11:31 Affin Bank Support Support #14125 (New - Begin Life Cycle): [SCP ID :##7114##] : CAS profile changed to inactive eve...

Hi,
Kindly attend below request:-
Customer reported that his profile is inactive even he had just perform login a... Zahir Abd Latif

August 19, 2024

15:30 BSN CDB Support Support #14123 (Internal Testing): [SCP ID :##7112##] : CDB - Error service unavailable

SIT deploy on 19/08/2024
Updated project: bsn-middle-service
Test Steps:
1. IBAM > BBE > Fraud Management > Tu... Nurul Hasnieza Bt Mohd Zamri

15:24 BSN CDB Support Support #14116 (Internal Testing): [SCP ID :##7105##] : IBAM - CDB User deletion

SIT deploy on 19/08/2024
Updated project: bsn-admin
Test Steps: (Admin and Maker Checker)
1. Access IBAM > CB... Nurul Hasnieza Bt Mohd Zamri

14:51 Maybank RCAS Support Support #14124 (Work Completed-End life cycle): [SCP ID :##7113##] : RCAS Admin User Inquiry Erro...

Hi,
Kindly attend below request:-
RCAS Admin User Inquiry Error ServletException
Zahir Abd Latif

12:34 BI FAST Support Support #14115 (Code Review): [SCP ID :##7104##] : Ditemukan keterlambatan Offloading dikarenakan...

Chandra Erwin

12:34 BI FAST Support Support #14115 (Finished Development): [SCP ID :##7104##] : Ditemukan keterlambatan Offloading di...

Chandra Erwin

12:32 BI FAST Support Support #14115 (Development / Work In Progress): [SCP ID :##7104##] : Ditemukan keterlambatan Off...

Bramantyo Pujo Wiyono

12:30 BI FAST Support Support #14115: [SCP ID :##7104##] : Ditemukan keterlambatan Offloading dikarenakan description p...

The offloading stuck are cause by data on IPF_TRANSLOG for the CITIBANK had invalid mapping on IPF_TRANS_LOG.PAYMENT_... Bramantyo Pujo Wiyono

August 16, 2024

00:41 BSN CDB Support Support #14117 (Development / Work In Progress): [SCP ID :##7106##] : Ios General setting label

BRANCH NAME [SCPID 7106 - biometric's label]
Redmine URL: https://hub.penril.net/redmine/issues/14117
Frequency: se... Ahmad Auzaie Hilmi

17:35 BSN CDB Support Support #14123 (Finished Development): [SCP ID :##7112##] : CDB - Error service unavailable

Nurul Hasnieza Bt Mohd Zamri

17:32 Maybank BII M2U-RIB Support Support #14119 (Development / Work In Progress): [SCP ID :##7108##] : M2U User Got Error When Del...

Aldien Fadhil

15:32 BSN CDB Support Support #14123: [SCP ID :##7112##] : CDB - Error service unavailable

Finding:
Checking fraud code is placed before the validation of valid user. When getting the user data (fraud reque... Nurul Hasnieza Bt Mohd Zamri

15:15 BSN CDB Support Support #14116: [SCP ID :##7105##] : IBAM - CDB User deletion

IBAM > CBE > Org Setup > User Maintenance
Finding: Delete User Confirm page display Allow Services list get from ... Nurul Hasnieza Bt Mohd Zamri

13:25 BSN CDB Support Support #14117: [SCP ID :##7106##] : Ios General setting label

Hi Zaie,
Please update on the progress for this issue.TQ Norhaidah Md Dasuki

13:20 BSN CDB Support Support #14101 (System Integration Test): [SCP ID :##7090##] : BSNeBiz Cannot Scan MyBSN QR

Tested and passed. Binti Marobi Athirah Umairah

13:06 BSN CDB Support Support #14123 (Development / Work In Progress): [SCP ID :##7112##] : CDB - Error service unavail...

Nurul Hasnieza Bt Mohd Zamri

11:49 BSN CDB Support Support #14123 (System Integration Test): [SCP ID :##7112##] : CDB - Error service unavailable

Hi,
Kindly attend below request:-
Description:
Validate random username and password return service unavailabl... Zahir Abd Latif

11:28 Affin Bank Support Support #14122 (Closed - End of life cycle): [SCP ID :##7111##] : 1CTR2408081123552682 Complaint ...

Hi,
Kindly attend below request:-
Above subject refer, kindly assist to check why CAS still returning status as M... Zahir Abd Latif

11:22 BSN CDB Support Support #14111 (Closed - End of life cycle): [SCP ID :##7100##] : Error Message At Application De...

Issue closed in SCP. Zahir Abd Latif

11:20 BSN CDB Support Support #14098 (Closed - End of life cycle): [SCP ID :##7087##] : SPP Report Download: Remove All...

Issue closed in SCP. Zahir Abd Latif

11:18 BSN CDB Support Support #13880 (Closed - End of life cycle): [SCP ID :##6943##] : IBAM File Upload Filtering Issue

Issue closed in SCP. Zahir Abd Latif

10:46 BSN CDB Support Support #14116 (Finished Development): [SCP ID :##7105##] : IBAM - CDB User deletion

Nurul Hasnieza Bt Mohd Zamri

August 15, 2024

18:06 BSN CDB Support Support #13714 (System Integration Test): [SCP ID :##6845##] : FIle not sent from Batch to SFTP s...

Salam Umairah,
I have updated SIT Batch program. Please request Asrul to test.
Please take note SIT cronjob is not ... Najmi Pasarudin

18:05 BSN CDB Support Support #13714 (Development / Work In Progress): [SCP ID :##6845##] : FIle not sent from Batch to...

Najmi Pasarudin

18:05 BSN CDB Support Support #13714 (Finished Development): [SCP ID :##6845##] : FIle not sent from Batch to SFTP serv...

Najmi Pasarudin

17:49 BSN CDB Support Support #13880 (Pending Review): [SCP ID :##6943##] : IBAM File Upload Filtering Issue

25/6/24 - Deployed to production (ID0082)
Issue also related to SCPID 7087 Binti Marobi Athirah Umairah

16:42 Agrobank Support Support #14121 (User Acceptance Test): [SCP ID :##7110##] : AGROSecure unable to delete a registe...

Hi,
Kindly attend below request:-
Unable to delete a registered customer in the AGROSecure app on an Android devi... Zahir Abd Latif

13:13 Maybank BII M2U-RIB Support Support #14120 (Closed - End of life cycle): [SCP ID :##7109##] : Failed Error when delete SI

Hi,
Kindly attend below request:-
because delete SI have a join to user_transaction_history ( this because use_T... Zahir Abd Latif

13:11 Maybank BII M2U-RIB Support Support #14119 (Development / Work In Progress): [SCP ID :##7108##] : M2U User Got Error When Del...

Hi,
Kindly attend below request:-
M2U User Got Error When Deleting Reccuring Transfer
Zahir Abd Latif

12:33 Agrobank Support Support #14118 (Pending Customer Feedback): [SCP ID :##7107##] : UNABLE TO ACTIVATE AGRONET (2 US...

Hi,
Kindly attend below request:-
Request to check on the duplicate CIF successful register AGRONet. Believed tha... Zahir Abd Latif

09:38 BSN CDB Support Support #13807 (Development / Work In Progress): [SCP ID :##6903##] : BSNeBiz OrgCode More Than 4...

Previous discussion:
BSNeBiz and ICBS will update to support new org length of 9 instead of 8.
Latest discussion:... Najmi Pasarudin

August 14, 2024

17:45 BSN CDB Support Support #14117 (System Integration Test): [SCP ID :##7106##] : Ios General setting label

Hi,
Kindly attend below request:-
Change Fingerprint Access label to Face ID for IOS latest version. Zahir Abd Latif

13:19 BSN CDB Support Support #14116 (System Integration Test): [SCP ID :##7105##] : IBAM - CDB User deletion

Hi,
Kindly attend below request:-
While perform delete user, Confirmation page list not related at Allow Services... Zahir Abd Latif

12:47 BSN CDB Support Support #14111 (Pending Review): [SCP ID :##7100##] : Error Message At Application Declaration Form

Deployed to prod on 13/8/24 (ID0086). Binti Marobi Athirah Umairah

12:46 BSN CDB Support Support #14098 (Pending Review): [SCP ID :##7087##] : SPP Report Download: Remove All State Selec...

Deployed to prod on 13/8/24 (ID0086). Binti Marobi Athirah Umairah

12:45 BSN CDB Support Support #13118 (Pending Review): [SCP ID :##6366##] : iGFMAS Second Validation

Deployed to prod on 13/8/24 (ID0086). Binti Marobi Athirah Umairah

August 13, 2024

17:19 KFH Support Support #14108 (Closed - End of life cycle): [SCP ID :##7098##] : OFI window 5 and RFI window 4 f...

Hafiz,Tue 7/30/2024 9:56 PM:-... Zahir Abd Latif

09:37 BSN CDB Support Support #13118: [SCP ID :##6366##] : iGFMAS Second Validation

Deployment steps:
# Access Batch server
# Update MainProgram.jar
# Copy *AGValidation.sh* to BatchJobs folder
# U... Najmi Pasarudin

August 12, 2024

01:50 BI FAST Support Support #14115 (Pending Customer Feedback): [SCP ID :##7104##] : Ditemukan keterlambatan Offloadi...

Hi,
Kindly attend below request:-
Mohon bantuannya untuk dilakukan analisa dari Issue "Keterlambatan Offloading d... Zahir Abd Latif

15:56 KFH Support Support #14114 (Closed - End of life cycle): [SCP ID :##7103##] : Deskmate : Payroll schedule

Hi,
Kindly attend below request:-
Please amend the 2024 Payday Calendar as follows:
1) To remove the asteris... Zahir Abd Latif

12:36 Maybank RCAS Support Support #14113 (Closed - End of life cycle): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO S...

Hi,
Kindly attend below request:-
Subject : RE: 20240802/SECURE2U/FORDECO SDN BHD - 03WLTQFLB
Attachments(1)
RE... Zahir Abd Latif

12:27 BI FAST Support Support #13956 (Pending Customer Feedback): [SCP ID :##7000##] : Query data process in transactio...

Bramantyo Pujo Wiyono

12:27 BI FAST Support Support #13956 (Development / Work In Progress): [SCP ID :##7000##] : Query data process in trans...

Bramantyo Pujo Wiyono

12:24 BI FAST Support Support #13706 (Pending Customer Feedback): [SCP ID :##6837##] : Diffrent total Credit Fee Transf...

Bramantyo Pujo Wiyono

12:24 BI FAST Support Support #13706 (Development / Work In Progress): [SCP ID :##6837##] : Diffrent total Credit Fee T...

Bramantyo Pujo Wiyono

12:24 BI FAST Support Support #14104 (Pending Customer Feedback): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Notificat...

Root cause: csr certificate on loadbalancer F5 that hub comunicate with, to send the request api to portal.
The cert... Bramantyo Pujo Wiyono

12:22 BI FAST Support Support #14104 (Development / Work In Progress): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Noti...

Bramantyo Pujo Wiyono

12:21 BI FAST Support Support #14081 (Pending Customer Feedback): [SCP ID :##7076##] : Transaction failed offload to Po...

Bramantyo Pujo Wiyono

12:21 BI FAST Support Support #14081 (Development / Work In Progress): [SCP ID :##7076##] : Transaction failed offload ...

Bramantyo Pujo Wiyono

12:20 BI FAST Support Support #14105 (Pending Customer Feedback): [SCP ID :##7095##] : Bank Mega Unable to Approve on M...

Bramantyo Pujo Wiyono

12:20 BI FAST Support Support #14105 (Development / Work In Progress): [SCP ID :##7095##] : Bank Mega Unable to Approve...

Bramantyo Pujo Wiyono

12:19 BI FAST Support Support #14106 (Closed - End of life cycle): [SCP ID :##7096##] : Unable to Approved Dispute Mana...

Confirm there are double input caused by the user, and the system validate it correctly. Bramantyo Pujo Wiyono

12:17 BI FAST Support Support #14107 (Pending Customer Feedback): [SCPID :##7097##] : Bank BNI Unable to Approve on Men...

Bramantyo Pujo Wiyono

12:17 BI FAST Support Support #14107 (Development / Work In Progress): [SCPID :##7097##] : Bank BNI Unable to Approve o...

Bramantyo Pujo Wiyono

12:16 BI FAST Support Support #14112 (Investigation): [SCP ID :##7101##] : Perlambatan Response Time API Portal

Need to investigate the request and check the volume data transaction, to analyze whether the query to db slow becaus... Bramantyo Pujo Wiyono

09:51 BSN CDB Support Support #13714 (Pending SIT Deployment): [SCP ID :##6845##] : FIle not sent from Batch to SFTP se...

Najmi Pasarudin

August 09, 2024

19:05 BI FAST Support Support #14112 (Pending Customer Feedback): [SCP ID :##7101##] : Perlambatan Response Time API Po...

Hi,
Kindly attend below request:-
Ditemukan perlambatan response API Portal sehingga menjebabkan timeout (> 180 S... Zahir Abd Latif

12:41 BSN CDB Support Support #14099 (User Acceptance Test): [SCPID :##7088##] : Enable Jompay report for status Offline

Tested and success by IT on 8/8/24 Nurul Athira Abdul Rahim

August 08, 2024

16:22 BSN CDB Support Support #14080 (System Integration Test): [SCP ID :##7075##] : User Listing - Updated By wrongly ...

Tested and passed by Athira on 8/8/24 Nurul Athira Abdul Rahim

15:18 BSN CDB Support Support #14111 (System Integration Test): [SCP ID :##7100##] : Error Message At Application Decla...

Tested and passed in SIT on 8/8/24
**Issue cannot be found in SIT environment. Need to deploy and verify in prod e... Nurul Athira Abdul Rahim

14:15 BSN CDB Support Support #14098 (System Integration Test): [SCP ID :##7087##] : SPP Report Download: Remove All St...

Tested and passed by Athira on 5/8/24 Nurul Athira Abdul Rahim

12:44 BSN CDB Support Support #14068 (System Integration Test): [SCP ID :##7067##] : DuitNow QR Paynet report

Nurul Hasnieza Bt Mohd Zamri

12:44 BSN CDB Support Support #14068 (Internal Testing): [SCP ID :##7067##] : DuitNow QR Paynet report

Successfully test batchjob ftp paynet report in SIT.
Test Steps
1. IBAM > Org Setup > B2B Setup > Create
i.... Nurul Hasnieza Bt Mohd Zamri

11:31 BSN CDB Support Support #13986 (Work Completed-End life cycle): [SCP ID :##7018##] : DuitNow QR Font

Nurul Athira Abdul Rahim

11:20 BSN CDB Support Support #14018 (Work Completed-End life cycle): [SCP ID :##7041##] : New Onboarding of Merchantra...

Nurul Athira Abdul Rahim

11:19 BSN CDB Support Support #13997 (Work Completed-End life cycle): [SCP ID :##7028##] : Enable Edit CIS Field for JP...

Nurul Athira Abdul Rahim

11:18 BSN CDB Support Support #13977 (Work Completed-End life cycle): [SCP ID :##7014##] : BSNeBiz Report - DuitNow QR ...

Nurul Athira Abdul Rahim

11:17 BSN CDB Support Support #13975 (Work Completed-End life cycle): [SCP ID :##7012##] : User With Locked & Blocked S...

Nurul Athira Abdul Rahim

11:17 BSN CDB Support Support #13927 (Work Completed-End life cycle): [SCP ID :##6977##] : Email error notification SI ...

Nurul Athira Abdul Rahim

11:15 BSN CDB Support Support #13920 (Work Completed-End life cycle): [SCP ID :##6971##] : New Onboarding of ShopeePay ...

Deployed to prod on 9/7/24 (ID0084) Nurul Athira Abdul Rahim

11:11 BSN CDB Support Support #13709 (Work Completed-End life cycle): [SCP ID :##6840##] : Email temparory password

Nurul Athira Abdul Rahim

11:09 BSN CDB Support Support #13547 (Work Completed-End life cycle): [SCP ID :##6711##] : Expired Password

Nurul Athira Abdul Rahim

11:08 BSN CDB Support Support #14111 (Internal Testing): [SCP ID :##7100##] : Error Message At Application Declaration ...

Issue: Labelling message on properties file overwrite old message
Solution: Update message compare with previous pro... Nurul Hasnieza Bt Mohd Zamri

11:01 BSN CDB Support Support #13990 (Work Completed-End life cycle): [SCP ID :##7020##] : Error Invalid Tampered Value...

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

11:00 BSN CDB Support Task #13957 (Work Completed-End life cycle): [SCP ID :##7001##] : Finance Entry No Cutoff - To se...

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:59 BSN CDB Support Bug #13955 (Work Completed-End life cycle): [SCP ID :##6999##] : Fix duitnow recipient account mo...

Deployed to prod on 28/6/24 (ID0083)
Nurul Athira Abdul Rahim

10:57 BSN CDB Support Support #13925 (Work Completed-End life cycle): [SCP ID :##6975##] : T&C cannot download

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:56 BSN CDB Support Support #13907 (Work Completed-End life cycle): [SCP ID :##6961##] : iOS Missing The String

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:56 BSN CDB Support Support #13902 (Work Completed-End life cycle): [SCP ID :##6956##] : Application Delete Issue

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:55 BSN CDB Support Support #13896 (Work Completed-End life cycle): [SCP ID :##6950##] : si enquiry duitnow bug

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:54 BSN CDB Support Support #13890 (Work Completed-End life cycle): [SCP ID :##6944##] : Android Issue After Prod Dep...

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:53 BSN CDB Support Support #13840 (Work Completed-End life cycle): [SCP ID :##6920##] : eBiz Display All Account Tra...

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:53 BSN CDB Support Support #13812 (Work Completed-End life cycle): [SCP ID :##6907##] : Creditor ID Wrong Value

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:52 BSN CDB Support Support #13758 (Work Completed-End life cycle): [SCP ID :##6877##] : Pay Later & Approval Date Sa...

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:50 BSN CDB Support Support #13713 (Work Completed-End life cycle): [SCP ID :##6844##] : Unsuccessful RENTAS Transaction

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:48 BSN CDB Support Support #13712 (Work Completed-End life cycle): [SCP ID :##6843##] : Missing DuitNow PayLater in ...

Deployed to prod on 28/6/24 (ID0083) Nurul Athira Abdul Rahim

10:47 BSN CDB Support Support #13697 (Work Completed-End life cycle): [SCP ID :##6829##] : No Reversal Occurred Due To ...

Deployed to prod on 28/6/24 Nurul Athira Abdul Rahim

August 07, 2024

16:55 BSN CDB Support Support #14111 (Closed - End of life cycle): [SCP ID :##7100##] : Error Message At Application De...

Hi,
Kindly attend below request:-
To remove the error message shown at the application declaration form
Zahir Abd Latif

12:20 BSN CDB Support Support #13715: [SCP ID :##6846##] : Monthly E-Statement Cron Job (SCPID 6802) bug

Salam Athira,
I have emailed to Asrul with the full testing steps.
Below is my SIT result.
# Daily/Weekly : Suc... Najmi Pasarudin

August 05, 2024

11:44 BSN CDB Support Task #13821 (Work Completed-End life cycle): iOS - Transaction History

Ahmad Auzaie Hilmi

10:58 BSN CDB Support Support #14072: [SCP ID :##7070##] : Mobile App - Transaction Type Listing

I apologize for the late reassignment. Bin Hamzah Muhammad Fadhly

August 02, 2024

18:56 BSN CDB Support Support #14101: [SCP ID :##7090##] : BSNeBiz Cannot Scan MyBSN QR

success for ebiz to ebiz and ebiz to other bank but failed for ebiz to MyBSN Nurul Athira Abdul Rahim

August 01, 2024

16:44 KFH Support Support #14110 (New - Begin Life Cycle): [SCP ID :##7099##] : FTT Error - Page not available

Hi,
Kindly attend below request:-
FTT transaction having Page not available after select country. Kindly assist
... Zahir Abd Latif

15:53 BSN CDB Support Support #14099 (Internal Testing): [SCPID :##7088##] : Enable Jompay report for status Offline

Issue: Only report with payee code status online can be cropped.
Solution : Update bsn-core get payee code remove fi... Nurul Hasnieza Bt Mohd Zamri

15:51 BSN CDB Support Support #14101: [SCP ID :##7090##] : BSNeBiz Cannot Scan MyBSN QR

Salam Athira,
Please perform the test steps using SIT mobile. Najmi Pasarudin

15:35 BSN CDB Support Support #14080: [SCP ID :##7075##] : User Listing - Updated By wrongly populate

Salam Athira,
Please perform the test steps in bsn-admin-sit Najmi Pasarudin

15:34 BSN CDB Support Support #14098: [SCP ID :##7087##] : SPP Report Download: Remove All State Selection

Salam Athira,
Please perform the test steps in bsn-admin-sit. Najmi Pasarudin

12:47 Maybank BII M2U-RIB Support Support #14096 (Pending Prod Deployment): [SCP ID :##7085##] : Maybank Credit Card Payment Error ...

Aldien Fadhil

11:49 BI FAST Support Support #14107 (Investigation): [SCPID :##7097##] : Bank BNI Unable to Approve on Menu Approval D...

there are several things that might cause the approval item for the update dispute are not showing upon user checker ... Bramantyo Pujo Wiyono

11:41 BI FAST Support Support #14105 (Investigation): [SCP ID :##7095##] : Bank Mega Unable to Approve on Menu Approval...

there are several things that might cause the approval item for the update dispute are not showing upon user checker ... Bramantyo Pujo Wiyono

11:08 BI FAST Support Support #14106 (Pending Customer Feedback): [SCP ID :##7096##] : Unable to Approved Dispute Manag...

Based on the case detail on the FW user email, it seems those transaction with those bussines message id are already ... Bramantyo Pujo Wiyono

09:55 BI FAST Support Support #14081 (Investigation): [SCP ID :##7076##] : Transaction failed offload to Portal because...

already asked for more detail on the email ticket since 17 july, and still had no feedback Bramantyo Pujo Wiyono

09:53 BI FAST Support Support #14104 (Investigation): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Notification Email Li...

Based on log and recorded api request, the latest recorded data are on 15 may 2024.
Ask helpdesk team to check wheth... Bramantyo Pujo Wiyono

09:37 BSN CDB Support Support #13715 (System Integration Test): [SCP ID :##6846##] : Monthly E-Statement Cron Job (SCPI...

Emailed to Asrul to test using the following steps.
daily
1. run(3), generate accountList.txt
2. run(3), generat... Najmi Pasarudin

July 31, 2024

16:58 BSN CDB Support Support #14082 (System Integration Test): [SCP ID :##7077##] : Mobile App - Add version no

Tested and passed for all version IOS , Huawei and Android.
https://penrilsb-my.sharepoint.com/:w:/r/personal/athi... Nurul Athira Abdul Rahim

16:45 BSN CDB Support Support #14101: [SCP ID :##7090##] : BSNeBiz Cannot Scan MyBSN QR

Issue:
Failed to scan MyBSN DuitNow QR.
Finding:
During BSNeBiz QR development, MyBSN is not included in the sco... Najmi Pasarudin

16:09 BSN CDB Support Support #14099 (Finished Development): [SCPID :##7088##] : Enable Jompay report for status Offline

Nurul Hasnieza Bt Mohd Zamri

15:06 BSN CDB Support Support #14099 (Development / Work In Progress): [SCPID :##7088##] : Enable Jompay report for sta...

Nurul Hasnieza Bt Mohd Zamri

14:51 BSN CDB Support Support #14101 (Internal Testing): [SCP ID :##7090##] : BSNeBiz Cannot Scan MyBSN QR

Najmi Pasarudin

13:04 BSN CDB Support Support #14098: [SCP ID :##7087##] : SPP Report Download: Remove All State Selection

Issue:
When admin user search all state for SPP Report, it takes few minutes to load.
Solution:
Remove All state... Najmi Pasarudin

12:51 BSN CDB Support Support #14098 (Internal Testing): [SCP ID :##7087##] : SPP Report Download: Remove All State Sel...

Najmi Pasarudin

12:40 BSN CDB Support Support #14083 (System Integration Test): [SCP ID :##7078##] : Error edit company

Tested and passed on 31/7/24
https://penrilsb-my.sharepoint.com/:w:/r/personal/athirah_marobi_penril_net/_layouts/... Nurul Athira Abdul Rahim

12:13 BSN CDB Support Support #14098 (Development / Work In Progress): [SCP ID :##7087##] : SPP Report Download: Remove...

Najmi Pasarudin

11:57 Maybank Custody Support Support #14100 (Pending SIT Deployment): [SCP ID :##7089##] : To add MSS - Billing & Reporting em...

Najmi Pasarudin

11:57 Maybank Custody Support Support #14091 (Pending SIT Deployment): [SCP ID :##7080##] : Change mapping for Account Name in ...

Najmi Pasarudin

11:45 Maybank Custody Support Support #14100 (Development / Work In Progress): [SCP ID :##7089##] : To add MSS - Billing & Repo...

Najmi Pasarudin

10:37 BSN CDB Support Support #14071 (System Integration Test): [SCP ID :##7069##] : DuitNow QR - SMS notification

https://penrilsb-my.sharepoint.com/:w:/r/personal/athirah_marobi_penril_net/_layouts/15/Doc.aspx?sourcedoc=%7BB84A594... Nurul Athira Abdul Rahim

10:29 Maybank Custody Support Support #14091 (Development / Work In Progress): [SCP ID :##7080##] : Change mapping for Account ...

Najmi Pasarudin

July 30, 2024

20:44 KFH Support Support #14108 (Closed - End of life cycle): [SCP ID :##7098##] : OFI window 5 and RFI window 4 f...

Hi,
Kindly attend below request:-
As per conversation,
1. For OFI window 5 issue, OFI nacha w5 was generated ma... Zahir Abd Latif

17:09 BSN CDB Support Support #14072: [SCP ID :##7070##] : Mobile App - Transaction Type Listing

updated due date Bin Hamzah Muhammad Fadhly

17:08 BSN CDB Support Support #14072 (Internal Testing): [SCP ID :##7070##] : Mobile App - Transaction Type Listing

Changelogs:
1) iOS manually set the arrangements of the dropdown. Swift cannot maintain the order from dictionary.
... Bin Hamzah Muhammad Fadhly

14:11 Agrobank Support Support #14103: [SCP ID :##7093##] : Screen stuck at Payment Screen

Assign to Aishah Siti Balqis Othman

13:26 BI FAST Support Support #14107 (Pending Customer Feedback): [SCPID :##7097##] : Bank BNI Unable to Approve on Men...

Hi,
Kindly attend below request:-
Hi,
Kindly need your help to assessment and recommendation for issue below.
B... Zahir Abd Latif

13:24 BI FAST Support Support #14106 (Closed - End of life cycle): [SCP ID :##7096##] : Unable to Approved Dispute Mana...

Hi,
Kindly attend below request:-
Kindly need your help to assessment and recommendation for issue below,
Unable... Zahir Abd Latif

13:21 BI FAST Support Support #14105 (Pending Customer Feedback): [SCP ID :##7095##] : Bank Mega Unable to Approve on M...

Hi,
Kindly attend below request:-
Hi,
Kindly need your help to assessment and recommendation for issue below.
B... Zahir Abd Latif

12:32 BI FAST Support Support #14104 (Pending Customer Feedback): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Notificat...

Hi,
Kindly attend below request:-
Hi,
Kindly need your help to assessment and recommendation for issue below,
... Zahir Abd Latif

12:28 Agrobank Support Support #14103 (User Acceptance Test): [SCP ID :##7093##] : Screen stuck at Payment Screen

Hi,
Kindly attend below request:-
The screen stuck until secure approval cycle timeout even though the user has c... Zahir Abd Latif

12:23 BSN CDB Support Support #14077 (System Integration Test): [SCP ID :##7072##] : Remove Upper & Lower Case Sensitiv...

Nurul Athira Abdul Rahim

12:12 BSN CDB Support Task #13775: BSN-PENTEST SPA23 - [ANDROID] - CDB eBiz Mobile Application Penetration Test (White ...

Request to revert back the max android version to 8 instead of 11 (Pentest).
Request from encik rahmat on 29/7/2024. Nurul Athira Abdul Rahim

July 29, 2024

14:49 BSN CDB Support Support #14068 (Development / Work In Progress): [SCP ID :##7067##] : DuitNow QR Paynet report

Nurul Hasnieza Bt Mohd Zamri

10:26 BI FAST Support Support #14079 (Pending Customer Feedback): [SCP ID :##7074##] : Dispute Expiring Status Bank Jago

Chandra Erwin

10:26 BI FAST Support Support #14079 (Development / Work In Progress): [SCP ID :##7074##] : Dispute Expiring Status Ban...

Chandra Erwin

10:14 BSN CDB Support Support #14072 (Development / Work In Progress): [SCP ID :##7070##] : Mobile App - Transaction Ty...

Update:
Restful - need another update to change the variable to linkedhashmap for fixed list.
iOS - Finished integr... Bin Hamzah Muhammad Fadhly

10:13 BSN CDB Support Support #14072 (Internal Testing): [SCP ID :##7070##] : Mobile App - Transaction Type Listing

Bin Hamzah Muhammad Fadhly

09:31 Agrobank Support Support #14102 (Development / Work In Progress): [SCP ID :##7091##] : TIADA REKOD PADA BAHAGIAN U...

Siti Balqis Othman

July 26, 2024

17:47 BSN CDB Support Support #14077: [SCP ID :##7072##] : Remove Upper & Lower Case Sensitivity For Forgot Password Se...

Done testing
https://penrilsb-my.sharepoint.com/:w:/g/personal/athirah_marobi_penril_net/EZhXk2BArV9KoFOfE9nbk1EB2... Binti Azauddin Nurin Sabrina

17:20 Agrobank Support Support #14102 (System Integration Test): [SCP ID :##7091##] : TIADA REKOD PADA BAHAGIAN USER MAI...

Hi,
Kindly attend below request:-
Need your help to check below reported issue.
There is no user listed und... Zahir Abd Latif

14:30 BSN CDB Support Support #14077 (Internal Testing): [SCP ID :##7072##] : Remove Upper & Lower Case Sensitivity For...

Nurul Athira Abdul Rahim

12:57 BSN CDB Support Support #14087 (System Integration Test): [SCP ID :##7079##] : Corporate Statement footer

Nurul Athira Abdul Rahim

12:11 BSN CDB Support Support #14101 (Closed - End of life cycle): [SCP ID :##7090##] : BSNeBiz Cannot Scan MyBSN QR

Hi,
Kindly attend below request:-
To fix issue of BSNeBiz cannot scan MyBSN QR
Zahir Abd Latif

10:52 BSN CDB Support Support #14080: [SCP ID :##7075##] : User Listing - Updated By wrongly populate

Issue:
bsn-cdb CA > User Maintenance is showing Updater name from another company
Finding:
The Updater ID belong... Najmi Pasarudin

10:33 BSN CDB Support Support #14077 (System Integration Test): [SCP ID :##7072##] : Remove Upper & Lower Case Sensitiv...

Issue:
User reported while using Forgot Password module, got error invalid security answer eventhough they key in th... Najmi Pasarudin

09:50 BSN CDB Support Support #14080 (Internal Testing): [SCP ID :##7075##] : User Listing - Updated By wrongly populate

Najmi Pasarudin

09:49 BSN CDB Support Support #14077 (Internal Testing): [SCP ID :##7072##] : Remove Upper & Lower Case Sensitivity For...

Najmi Pasarudin

July 25, 2024

18:51 BSN CDB Support Support #14083 (Internal Testing): [SCP ID :##7078##] : Error edit company

Test Steps:
(ADMIN, MAKER, CHECKER)
1. Ask IT/developer to update table BibCompany set OtherPhoneNo with symbol -
... Nurul Hasnieza Bt Mohd Zamri

18:46 BSN CDB Support Support #14087 (Internal Testing): [SCP ID :##7079##] : Corporate Statement footer

Test Steps:
1. Make sure place card statement txt file(data file) in \batch\BSN\BatchFilesSIT\eStatementCard\RawFile... Nurul Hasnieza Bt Mohd Zamri

18:36 BSN CDB Support Support #14077 (Finished Development): [SCP ID :##7072##] : Remove Upper & Lower Case Sensitivity...

SIT deploy on 25/07/2024 Nurul Hasnieza Bt Mohd Zamri

18:36 BSN CDB Support Support #14080 (Finished Development): [SCP ID :##7075##] : User Listing - Updated By wrongly pop...

SIT deploy on 25/07/2024 Nurul Hasnieza Bt Mohd Zamri

15:56 Maybank Custody Support Support #14100 (Pending Prod Deployment): [SCP ID :##7089##] : To add MSS - Billing & Reporting e...

Hi,
Kindly attend below request:-
Currently there is only Maybank Custody Services - Cash mss.cash@maybank.com in... Zahir Abd Latif

13:24 BSN CDB Support Support #14080 (Pending SIT Deployment): [SCP ID :##7075##] : User Listing - Updated By wrongly p...

Salam Hasnieza,
Please pull admin,cdb,core,esb,middle-service dan deploy to SIT. Najmi Pasarudin

13:23 BSN CDB Support Support #14077 (Pending SIT Deployment): [SCP ID :##7072##] : Remove Upper & Lower Case Sensitivi...

Salam Hasnieza,
Please pull admin,cdb,core,esb,middle-service dan deploy to SIT. Najmi Pasarudin

July 24, 2024

18:36 BSN CDB Support Support #14077 (Development / Work In Progress): [SCP ID :##7072##] : Remove Upper & Lower Case S...

Najmi Pasarudin

17:42 BSN CDB Support Support #14080 (Development / Work In Progress): [SCP ID :##7075##] : User Listing - Updated By w...

Najmi Pasarudin

12:07 BSN CDB Support Support #14087 (Finished Development): [SCP ID :##7079##] : Corporate Statement footer

Project: bsn-cron-job
Update jasper report execute e-statement card merge with corporate card information pdf file Nurul Hasnieza Bt Mohd Zamri

July 23, 2024

16:39 BSN CDB Support Support #14072 (Development / Work In Progress): [SCP ID :##7070##] : Mobile App - Transaction Ty...

Bin Hamzah Muhammad Fadhly

16:38 BSN CDB Support Support #14072: [SCP ID :##7070##] : Mobile App - Transaction Type Listing

Nurul Hasnieza Bt Mohd Zamri wrote:
> Salam Fadhly,
>
> Restful SIT has been deployed. Please test the apk with r... Bin Hamzah Muhammad Fadhly

15:04 BSN CDB Support Support #14099 (Closed - End of life cycle): [SCPID :##7088##] : Enable Jompay report for status ...

Hi,
Kindly attend below request:-
To able chop jompay report from ICBS for status Offline.
Currently only for On... Zahir Abd Latif

14:15 BSN CDB Support Support #14087 (Development / Work In Progress): [SCP ID :##7079##] : Corporate Statement footer

Nurul Hasnieza Bt Mohd Zamri

12:26 BSN CDB Support Support #14083 (Finished Development): [SCP ID :##7078##] : Error edit company

Issue: Old register company contains data which the field is no longer available at frontend(IBAM)
Finding: The vali... Nurul Hasnieza Bt Mohd Zamri

10:20 BSN CDB Support Support #14083 (Development / Work In Progress): [SCP ID :##7078##] : Error edit company

Nurul Hasnieza Bt Mohd Zamri

09:45 BSN CDB Support Support #14071 (Internal Testing): [SCP ID :##7069##] : DuitNow QR - SMS notification

SIT deploy on 22/07/2024
Test Steps:
1. IBAM > Org Setup > Duitnow QR Management > Create new QR Merchant
2. Dea... Nurul Hasnieza Bt Mohd Zamri

09:35 Agrobank Support Support #14093 (User Acceptance Test): [SCP ID :##7082##] : MY1192448: Fund Transfer - Session Ex...

Already delivered the patch to Bank for testing Siti Balqis Othman

09:30 BSN CDB Support Support #14072 (Internal Testing): [SCP ID :##7070##] : Mobile App - Transaction Type Listing

Salam Fadhly,
Restful SIT has been deployed. Please test the apk with restful. Nurul Hasnieza Bt Mohd Zamri

09:28 BSN CDB Support Support #14072 (Finished Development): [SCP ID :##7070##] : Mobile App - Transaction Type Listing

Nurul Hasnieza Bt Mohd Zamri

09:13 BSN CDB Support Support #14098 (Closed - End of life cycle): [SCP ID :##7087##] : SPP Report Download: Remove All...

Hi,
Kindly attend below request:-
Seeking your assistance to remove 'All State' selection when choosing filter to... Zahir Abd Latif