Activity

From January 19, 2015 to February 17, 2015

January 23, 2015

14:42 Support #5158 (Pending Customer Feedback): [SCP ID :##2550##] : No IBG Scheduler notification 2...: KFH IT team to restart server.
Hazri provided suggestion to increase IBG JVM heap size value as solution to this i... Yap Kah Yan
14:39 Support #5109 (Pending Customer Feedback): [SCP ID :##2530##] : iPay - 5/1/2015.: Found the exception below in nohup.out. That user should receive session expired in this case. To prevent this to hap... Ngoh Chee Ping
10:37 Support #5100 (Development / Work In Progress): [SCP ID :##2526##] : No notification for RFI wi...: 23/1/15 - confirm by IT to proceed on option 1 for issue fix.
Kah Yan,
Please proceed on the fix and provide IT ... Norhaidah Md Dasuki
09:39 Support #5158: [SCP ID :##2550##] : No IBG Scheduler notification 23/1/2015.: Additional Logs from email:
2015-01-23 05:00:09,649 DEBUG [com.arjuna.ats.arjuna.logging.arjLogger] (Thread-12) ... Yap Kah Yan
09:16 Support #5158 (Closed - End of life cycle): [SCP ID :##2550##] : No IBG Scheduler notification ...: Hi,
Kindly attend below request:... Zahir Abd Latif

January 22, 2015

21:05 Support #4975: [SCP ID :##2492##] : Bill Zakat Error on 22.11.14: root course
1) transaction at M1 failed and get error code. then system revert back that transaction and success. ... Hafizudin MD
20:55 Support #4975: [SCP ID :##2492##] : Bill Zakat Error on 22.11.14: add error msg
tart Mobility One---------------------------------------
Url: https://203.223.144.228:8843/KFH/... Hafizudin MD
20:47 Support #5047: [SCP ID :##2508##] : Error Message RFI Reconcile W4 (Successful) - 11/12/2014 & ...: From our investigation. We found trace no at IBG_RFI table have duplicate trace no because it been reused again by ba... Hafizudin MD
20:24 Support #5045: [SCP ID :##2505##] : No email generation and report unavailable in Corus ( OFI &...: root course
1) Ofi win1 unsuccessful because of error at hibernate when get data from database
2) Ofi &Rfi recon ... Hafizudin MD
11:04 Support #4975 (Work Completed-End life cycle): [SCP ID :##2492##] : Bill Zakat Error on 22.11.14: Dear Hafiz,
Please provide Root cause and Solution for our record and monitoring purposes.
Refer email : Re: [R... Zahir Abd Latif
11:00 Support #5045 (Work Completed-End life cycle): [SCP ID :##2505##] : No email generation and repo...: Dear Hafiz,
Please provide Root cause and Solution for our record and monitoring purposes.
Refer email : Re: [R... Zahir Abd Latif

January 21, 2015

09:28 Support #5137 (Pending Customer Feedback): [SCP ID :##2540##] : CIB error page - session expired.: Cannot reproduce the error, waiting customer feedback after retry.
Thank you. Ngoh Chee Onn

January 20, 2015

16:27 Support #5137: [SCP ID :##2540##] : CIB error page - session expired.: Dear Chee Onn,
Kindly assist to update the current status in Redmine.
Thanks. Zahir Abd Latif
15:59 Support #5047: [SCP ID :##2508##] : Error Message RFI Reconcile W4 (Successful) - 11/12/2014 & ...: add correct file Hafizudin MD
14:11 Support #4675 (Pending Customer Feedback): [SCP ID :##2376##] : Pentest Issue.: The given sample url from the pentest is pointing to the old version of kfhmb (before revamp to ver2).
Our suggestio... Yap Kah Yan
12:45 Support #4975: [SCP ID :##2492##] : Bill Zakat Error on 22.11.14: Please provide Root cause and Solution. Tan Lee Yong
10:29 Support #4975: [SCP ID :##2492##] : Bill Zakat Error on 22.11.14: Patches for issue is ready to deploy. Please get patches from below path:-
\\10.20.8.35\InternetBanking\Production... Hafizudin MD
10:14 Support #5142 (Pending Customer Feedback): [SCP ID :##2543##] : CIB SI Consumer Execution Process...: Root Cause: scheduler is out of memory but was successful updated in database.
Status display in corus is Successful... Yap Kah Yan
10:13 Support #5045: [SCP ID :##2505##] : No email generation and report unavailable in Corus ( OFI &...: Hi Ashikin/Surianie,
Patches for issue is ready to deploy. Please get patches from below path:-
\\10.20.8.35\In... Hafizudin MD

January 19, 2015

11:50 Support #4975: [SCP ID :##2492##] : Bill Zakat Error on 22.11.14: Please state the below information:
Root cause:
Solution: Tan Lee Yong
10:58 Support #5101 (Closed - End of life cycle): [SCP ID :##2527##] : Reports for Monthly Consolidat...: Zahir Abd Latif
10:33 Support #4975: [SCP ID :##2492##] : Bill Zakat Error on 22.11.14: Hi Hafiz
Please test your fix on development to confirm the fix will solve this problem.
TQ. Ngoh Chee Ping
10:11 Support #5032: [SCP ID :##2495##] : Successful Rentas Trxn Having Pending Approval status: Script given:
alter table ib_receipt_details modify receipt_detail_value VARCHAR2 (200 BYTE) null;
alter table bi... Yap Kah Yan
10:10 Support #5145: [SCP ID :##2546##] : Reports generated for manual process for RFI nacha W5 and cre...: Dear Hafiz,
Kindly assist to update the current status in Redmine.
Thanks. Zahir Abd Latif
10:10 Support #5032 (Work Completed-End life cycle): [SCP ID :##2495##] : Successful Rentas Trxn Having...: While waiting the logger enhancement to migrate, KFH decide to update database first. Kah yan already provide the DB ... Ngoh Chee Ping
10:09 Support #5143: [SCP ID :##2544##] : IBG Core Problem 15/01/2015.: Dear hafiz/KFH team,
Kindly assist to update the current status in Redmine.
Thanks. Zahir Abd Latif
09:58 Support #4675 (Development / Work In Progress): [SCP ID :##2376##] : Pentest Issue.: Zahir Abd Latif
09:57 Support #5045 (Development / Work In Progress): [SCP ID :##2505##] : No email generation and rep...: Zahir Abd Latif
09:56 Support #5047 (Development / Work In Progress): [SCP ID :##2508##] : Error Message RFI Reconcil...: Zahir Abd Latif
09:53 Support #5088 (Development / Work In Progress): [SCP ID :##2516##] : Delete Holiday in Calendar ...: 16/1/2015 - update from hafiz:-
We suspect missing trigger for win 5 have connection with holiday issue. So need us... Zahir Abd Latif
09:49 Support #5091 (Development / Work In Progress): [SCP ID :##2518##] : Prod Issue - HD00015694 - ...: Zahir Abd Latif
09:29 Support #5118: [SCP ID :##2533##] : iPay Trx on 07/01/2015 - MAZLIANA BINTI MUHAMAD TARMIZI: From the logs, there is no indication of root cause.
We can only find the transaction sent to host (phoenix) in the... Yap Kah Yan

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