Activity
From February 05, 2015 to March 06, 2015
March 06, 2015
March 05, 2015
- 17:43 Support #5228 (Closed - End of life cycle): [SCP ID :##2605##] : Invalid TAC
- Hi,
Kindly attend below request:... - 14:53 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...
- Update from William:-
Activity pending next week.
User will reschedule the date. - 14:15 Support #5205 (Development / Work In Progress): [SCP ID :##2599##] : Unable to delete SI Transact...
- Assigned to Hafiz for further investigation.
Cannot find any info related to the reported issue.
Try to replicate...
March 02, 2015
- 14:35 Support #5205 (Closed - End of life cycle): [SCP ID :##2599##] : Unable to delete SI Transaction ...
- Hi,
Kindly attend below request:
There is one case reported today whereby customer tried to delete the SI transac... - 10:14 Support #5165 (Closed - End of life cycle): [SCP ID :##2557##] : TAC problem 27/1/2015
- Issue closed in SCP. Refer email: Re: [Request ID :##2557##] : TAC problem 27/1/2015
- 09:41 Support #5165: [SCP ID :##2557##] : TAC problem 27/1/2015
- After check with Kah Yan, and understand that this HibernateTACUtils class file is not belong to our side. Furthermor...
February 28, 2015
- 10:23 Support #5165: [SCP ID :##2557##] : TAC problem 27/1/2015
- It not related to #5196 where housekeeping on the SMS_table to clean up all the non updated GUID and Null phone numbe...
February 27, 2015
- 16:16 Support #5165: [SCP ID :##2557##] : TAC problem 27/1/2015
- Chee Ping,
Can you please assist on this. What is the findings? Is it related to #5196 where housekeeping on the SMS... - 11:57 Support #5185 (Work Completed-End life cycle): [SCP ID :##2577##] : i-Debit Card Missing Link.
- Hi Zahir,
Guideline and desk work assistance have been provided to user on 17/2/2015 in order to resolve this issue.... - 11:24 Support #5186: [SCP ID :##2578##] : VAPT Findings for Year 2014 (Internet Banking Segment) Web Ap...
- Dear Hazri,
Kindly assist to update the current status in Redmine.
Thanks. - 09:21 Support #5195 (Closed - End of life cycle): [SCP ID :##2588##] : APPROVAL MATRIX SET IN CORUS DOE...
- 09:13 Support #5196 (Closed - End of life cycle): [SCP ID :##2589##] : TAC delayed
- 09:09 Support #5177 (Closed - End of life cycle): [SCP ID :##2570##] : IBG OFI W1 & W2 problem - URGENT.
February 26, 2015
- 18:12 Support #5191 (Closed - End of life cycle): [SCP ID :##2584##] : iPay transactions successful wit...
- 18:10 Support #5191: [SCP ID :##2584##] : iPay transactions successful without payment reference
- 17/2/2015: User report issue due to migration activity. Investigation has been done and found that failure of the mig...
- 17:53 Support #5195 (Pending Customer Feedback): [SCP ID :##2588##] : APPROVAL MATRIX SET IN CORUS DOES...
- Refer email (Feb 24, 2015 12:36 PM) : Re: [Request ID :##2588##] : APPROVAL MATRIX SET IN CORUS DOES NOT TRIGGERED TH...
- 16:29 Support #5184 (Development / Work In Progress): [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G...
- 16:27 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...
- i,
This activity is postponed until next week because the new replacement HDD (300GB) also still got amber light.
N... - 15:48 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...
- Dear William,
Kindly assist to update the current status in Redmine.
Thanks. - 15:14 Support #5190: [SCP ID :##2583##] : HD00015836 - IPAY unsuccessful but account debited.
- Dear hafiz,
Kindly assist to update the current status in Redmine.
Thanks. - 14:39 Support #5195: [SCP ID :##2588##] : APPROVAL MATRIX SET IN CORUS DOES NOT TRIGGERED THE SETTING F...
- Dear Kah Yan,
Kindly assist to update the current status in Redmine.
Thanks. - 14:37 Support #5145 (Closed - End of life cycle): [SCP ID :##2546##] : Reports generated for manual pro...
- Issue closed in SCP.
Refer email : Re: [Request ID :##2546##] : Reports generated for manual process for RFI nacha... - 14:22 Support #5196 (Pending Customer Feedback): [SCP ID :##2589##] : TAC delayed
- Refer email Haida (26/02/2015 at 10:56):-...
- 12:35 Support #5161 (Closed - End of life cycle): [SCP ID :##2554##] : Repeated Prod Isse - CIB IBG tra...
- Email SCP Feb 17, 2015 04:25 PM: ...
- 11:55 Support #5177 (Pending Customer Feedback): [SCP ID :##2570##] : IBG OFI W1 & W2 problem - URGENT.
- Zahir please updated IT to close this issue:-
Desk work support has been provided by our SD(Hafiz) to User on the ... - 11:44 Support #4307 (Closed - End of life cycle): [SCP ID :##2170##] : IBG-OTC Trx Issue
- Issue closed in SCP.
- 11:43 Support #5177: [SCP ID :##2570##] : IBG OFI W1 & W2 problem - URGENT.
- we support IT to fix transaction that has been wrongly purge on that day.
- 10:49 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table
- Dear Hafiz/Team,
Any updates on this case?
Thanks. - 10:28 Support #5177: [SCP ID :##2570##] : IBG OFI W1 & W2 problem - URGENT.
- Dear Hafiz/Team,
Any updates on this case?
Please help to follow up to see whether we can closed this case or upd...
February 24, 2015
- 16:11 Support #4806: [SCP ID :##2469##] : IBG OFI w1 process report not generated and available at CO...
- Dear Hafiz,
Any updates regarding error prompted?
Thanks.
February 23, 2015
- 17:35 Support #5196 (Closed - End of life cycle): [SCP ID :##2589##] : TAC delayed
- Hi,
Kindly attend below request:... - 17:29 Support #5195 (Closed - End of life cycle): [SCP ID :##2588##] : APPROVAL MATRIX SET IN CORUS DOE...
- Hi,
Kindly attend below request:...
February 18, 2015
- 12:01 Support #5191 (Pending Customer Feedback): [SCP ID :##2584##] : iPay transactions successful with...
- Patch was deployed with the wrong path.
Will scheduled a new deployment next week.
February 16, 2015
- 15:07 Support #5191 (Closed - End of life cycle): [SCP ID :##2584##] : iPay transactions successful wit...
- Hi,
Kindly attend below request:... - 13:16 Support #5161: [SCP ID :##2554##] : Repeated Prod Isse - CIB IBG transaction rejected due to 3rd ...
- From our investigation we found kfh_consumer at bv02 is not updated.
They a two classes for patches second id vali... - 12:26 Support #5190 (Closed - End of life cycle): [SCP ID :##2583##] : HD00015836 - IPAY unsuccessful b...
- Hi,
Kindly attend below request:... - 10:49 Support #5185: [SCP ID :##2577##] : i-Debit Card Missing Link.
- Dear sis Haida,
Any updates on this issue?
Kindly assist to update the current status in Redmine.
Thanks. - 10:30 Support #5104 (Closed - End of life cycle): [SCP ID :##2529##] : IBG Fail and BVMC report problem.
- Issue closed in SCP.
- 10:28 Support #5092 (Closed - End of life cycle): [SCP ID :##2519##] : Prod Isuues - HD00015700 - IBG...
- Issue closed in SCP.
- 10:27 Support #5091 (Closed - End of life cycle): [SCP ID :##2518##] : Prod Issue - HD00015694 - iPay...
- Issue closed in SCP.
- 10:25 Support #5160 (Closed - End of life cycle): [SCP ID :##2553##] : IBG Scheduler not triggered.
- Issue closed in SCP.
Refer email: Re: [Request ID :##2553##] : IBG Scheduler not triggered.
February 13, 2015
- 16:37 Support #5118 (Work Completed-End life cycle): [SCP ID :##2533##] : iPay Trx on 07/01/2015 - MAZL...
- Issue closed in SCP. Refer #5156 & #5157 on the logger enhancement
- 16:32 Support #5116: [SCP ID :##2531##] : No email notification & job was not executed for RFI W5 cre...
- Hi Wei Kuan,
Any updated on the code review process. - 16:16 Support #5104 (Pending Customer Feedback): [SCP ID :##2529##] : IBG Fail and BVMC report problem.
- Updated by Lee Yong on the IBG Issue updated to IT
Root Cause: Cannot find any trace log file
Solutions: Our sug...
February 12, 2015
- 14:26 Support #4675 (Closed - End of life cycle): [SCP ID :##2376##] : Pentest Issue.
- Refer email : Re: [Request ID :##2376##] : Pentest Issue
Case closed. - 14:21 Support #5177: [SCP ID :##2570##] : IBG OFI W1 & W2 problem - URGENT.
- Dear Hafiz/Team,
Kindly assist to update the current status in Redmine.
Thanks.
February 11, 2015
- 17:58 Support #5186 (Closed - End of life cycle): [SCP ID :##2578##] : VAPT Findings for Year 2014 (Int...
- Hi,
Kindly attend below request:... - 14:06 Support #5185 (Work Completed-End life cycle): [SCP ID :##2577##] : i-Debit Card Missing Link.
- Hi,
Kindly attend below request:... - 11:34 Support #5165: [SCP ID :##2557##] : TAC problem 27/1/2015
- Dear Team,
Last email from Azraf (Jan 28, 2015 02:21 PM) :... - 11:15 Support #5104: [SCP ID :##2529##] : IBG Fail and BVMC report problem.
- Dear Team,
What the plan on this issue?
Any updates?
Thanks. - 10:35 Support #5184 (Closed - End of life cycle): [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) a...
- Hi,
Kindly attend below request:...
February 10, 2015
- 18:34 Support #5160: [SCP ID :##2553##] : IBG Scheduler not triggered.
- Findings: (29/1/2015) After assessing the IBG server for the scheduler issue,
we found out that the user ID that is ... - 18:20 Support #5092: [SCP ID :##2519##] : Prod Isuues - HD00015700 - IBG Failure to credit.
- Update by Lee Yong on IBG Issue to KFH on 6/2/2015
Root cause :
Corus cannot retrieve profile from esb/phoenix
R... - 16:09 Support #5119 (Work Completed-End life cycle): [SCP ID :##2534##] : Bill & Prepaid Trx on 3 Jan 2...
- Closed in Support Plus.
- 16:06 Support #5109: [SCP ID :##2530##] : iPay - 5/1/2015.
- Logger Enhancement #5156 and #5157
- 15:51 Support #5091 (Pending Customer Feedback): [SCP ID :##2518##] : Prod Issue - HD00015694 - iPay ...
- Email to IT on the last discussion with the team on the issue:-
Based on last meeting between Penril and IT team... - 15:10 Support #4950 (Closed - End of life cycle): [SCP ID :##2484##] : Cash Management Solutions Prob...
- Refer email (Jan 19, 2015 02:56 PM): Re: [Request ID :##2484##] : Cash Management Solutions Problem : Services is cur...
- 15:05 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
- Zahir,
Kindly forward email to IT based on the last email send by Tengku Norashikin on 12/1/2015 where they need to... - 10:33 Support #4806 (Development / Work In Progress): [SCP ID :##2469##] : IBG OFI w1 process report ...
- Hafiz, Kindly liaise with IT on the difficulty they faced during the deployment.
February 09, 2015
- 15:38 Support #4675: [SCP ID :##2376##] : Pentest Issue.
- Email from Kah Yan 04/02/2015,...
- 14:16 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table
- new log
\\10.20.8.124\Shared\LOG\05022015_ib_logs - 14:13 Support #5161: [SCP ID :##2554##] : Repeated Prod Isse - CIB IBG transaction rejected due to 3rd ...
- update from email
We have transferred to \\10.20.8.124\Shared\23012015_ib_logs
still need all kfh_consumer.wa... - 12:11 Support #5145 (Pending Customer Feedback): [SCP ID :##2546##] : Reports generated for manual proc...
- This issue happened due to W5 (15/01) failed, the crediting is done at W1 (16/01).
All records from W5 (15/01) is ... - 12:11 Support #5145 (Development / Work In Progress): [SCP ID :##2546##] : Reports generated for manual...
- 11:44 Support #5168 (Closed - End of life cycle): [SCP ID :##2560##] : Pentest 2014 - POODLE attacks.
- Refer email : Re: [Request ID :##2560##] : Pentest 2014 - POODLE attacks
Case closed. - 11:28 Support #5160: [SCP ID :##2553##] : IBG Scheduler not triggered.
- Email from Rozita Daud 05/02/2015,...
- 11:13 Support #5158 (Closed - End of life cycle): [SCP ID :##2550##] : No IBG Scheduler notification ...
- Refer email : Re: [Request ID :##2550##] : No IBG Scheduler notification 23/1/2015.
Case closed. - 11:07 Support #5145: [SCP ID :##2546##] : Reports generated for manual process for RFI nacha W5 and cre...
- Dear Kah Yan,
Any updates on the issue?
Thanks. - 11:01 Support #5137 (Closed - End of life cycle): [SCP ID :##2540##] : CIB error page - session expired.
- Refer email : Re: [Request ID :##2540##] : CIB error page - session expired
Case closed. - 10:38 Support #5091: [SCP ID :##2518##] : Prod Issue - HD00015694 - iPay transactions Failure.
- Hi,
What the plan on this issue?
Any updates?
Thanks. - 10:22 Support #5164 (Closed - End of life cycle): [SCP ID :##2556##] : IBG - RFI recon process for IB...
- Informer from Kah Yan 29/01/2015,...
- 10:18 Support #5047 (Closed - End of life cycle): [SCP ID :##2508##] : Error Message RFI Reconcile W4...
- 10:07 Support #4806: [SCP ID :##2469##] : IBG OFI w1 process report not generated and available at CO...
- Informed from Adhamuddin 05/02/2015,...
February 06, 2015
- 17:43 Support #5118 (Pending Customer Feedback): [SCP ID :##2533##] : iPay Trx on 07/01/2015 - MAZLIANA...
- Suggest to implement the logger enhancement.
No info from the logs - 16:19 Support #5116: [SCP ID :##2531##] : No email notification & job was not executed for RFI W5 cre...
- Root cause
From our investigation, RFI Crediting window 5 is missing trigger due of failed delete holiday in corus.
... - 16:04 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table
- Root cause
From our investigation, Delete Holiday failed because of error when update scheduler. So the scheduler is... - 15:57 Support #5161: [SCP ID :##2554##] : Repeated Prod Isse - CIB IBG transaction rejected due to 3rd ...
- Dear Hafiz/kfh team,
Kindly assist to update the current status in Redmine.
Thanks. - 15:51 Support #5165 (Development / Work In Progress): [SCP ID :##2557##] : TAC problem 27/1/2015
- Dear Hafiz/KFH team,
Kindly assist to update the current status in Redmine.
Thanks. - 09:52 Support #5177 (Closed - End of life cycle): [SCP ID :##2570##] : IBG OFI W1 & W2 problem - URGENT.
- Hi,
Kindly attend below request:...
February 05, 2015
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