Activity

From October 04, 2019 to November 02, 2019

17:55 Support #10374 (Closed - End of life cycle): [SCP D :##5150##] : Failed Duitnow Transfer to Hong ...: Hi,
Kindly attend below request:
Please help to check on the failed Duitnow transfer to Hong Leong Bank.
One of ... Zahir Abd Latif
12:14 Support #10363 (Closed - End of life cycle): [SCP ID :##5148##] : TNB Jompay Biller Code: Hi,
Kindly attend below request:
Please be informed that Tenaga Nasional Berhad has changed their JomPAY Collecti... Zahir Abd Latif

09:33 Support #10348 (Closed - End of life cycle): [SCP ID :##5147##] : KFH Missing Recon File: Hi,
Kindly attend below request:
Please help to investigte on the failed recon file transfer in kfhib03 server. Bel... Zahir Abd Latif

09:11 Support #10346 (Closed - End of life cycle): [SCP ID :##5145##] : CMS Registered Third Party Tran...: Hi,
Kindly attend below request:
Customer complains on unsuccessful CMS Registered Third Party Transfer, Error co... Zahir Abd Latif

16:12 Support #10345 (Closed - End of life cycle): [SCP ID :##5143##] : Deskmate Update : End of employ...: Done. Pending user to verify. Zahir Abd Latif
15:52 Support #10345 (Closed - End of life cycle): [SCP ID :##5143##] : Deskmate Update : End of employ...: Hi,
Kindly attend below request:
Kindly remove the following staff from the deskmate directory list:
No.
St... Zahir Abd Latif
09:52 Support #10311 (Closed - End of life cycle): [SCP ID :##5132##] : Unable to verify bulk transacti...: Issue closed in SCP. Zahir Abd Latif
09:50 Support #10318 (Closed - End of life cycle): [SCP ID :##5134##] : Unsuccessful DuitNow Transactio...: Issue closed in SCP. Zahir Abd Latif
09:49 Support #10289 (Closed - End of life cycle): [SCP ID :##5127##] : Failed to Perform IBG in CMS: Issue closed in SCP. Zahir Abd Latif

14:36 Support #10343 (Closed - End of life cycle): [SCP ID :##5142##] : Error while performing your req...: Hi,
Kindly attend below request:
Transaction amount
: RM169.19
Sender’s account no.
: 007-102-001633
... Zahir Abd Latif
14:32 Support #10342 (Closed - End of life cycle): [SCP ID :##5141##] : Fraud threshold: Hi,
Kindly attend below request:
User found out the fraud threshold is not combine between Open DuitNow and Regis... Zahir Abd Latif

10:36 Support #10311 (Pending Customer Feedback): [SCP ID :##5132##] : Unable to verify bulk transactio...: Hafiz, Oct 3, 2019 02:14 PM:-
Finding
1) Found error outOfMemory at framework0
2) all server has been restart at... Zahir Abd Latif
10:25 Support #10318 (Pending Customer Feedback): [SCP ID :##5134##] : Unsuccessful DuitNow Transaction...: Kah Yan, Oct 3, 2019 11:22 AM:-
As per below logs, we received unknown error from PowerCard.
Debiting of account ... Zahir Abd Latif
10:18 Support #10289 (Pending Customer Feedback): [SCP ID :##5127##] : Failed to Perform IBG in CMS: Hafiz,Oct 1, 2019 08:08 PM:-
Finding
1) No request at ibg system to perform transaction.
2) Found error Client i... Zahir Abd Latif
09:53 Support #10291 (Closed - End of life cycle): [SCP ID :##5129##] : Unable to Activate KFHOnline: Informed by Kah Yan issue was resolved by kfh site.
Issue closed in SCP. Zahir Abd Latif
09:40 Support #10166 (Closed - End of life cycle): [SCP ID :##5099##] : BIB SI - notification email uns...: Issue closed in SCP. Zahir Abd Latif

09:30 Change #10333 (Closed - End of life cycle): [SCP ID :##5140##] : EPF New Product: Hi,
Kindly attend below request:
Please asses the new change request for EPF as there are 2 new products introduc... Zahir Abd Latif

09:37 Support #10330 (Closed - End of life cycle): [SCP D :##5138##] : Deskmate Update : Facility Manag...: Hi Lizahwati,
Kindly attend below request.
Kindly amend the contact number for respective Facility Managment staf... Zahir Abd Latif

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