Activity

From August 14, 2019 to September 12, 2019

16:28 Migration #10238 (Prepare Migration Report): SCP#5047- CMS FPX Issue - Error Code 1H - Consumer FPX: Kah Yan onsite for migration Yap Kah Yan
16:27 Migration #10238 (Final Patch & Code Review ): SCP#5047- CMS FPX Issue - Error Code 1H - Consumer...: Yap Kah Yan
16:27 Migration #10238 (Code Review (UAT)): SCP#5047- CMS FPX Issue - Error Code 1H - Consumer FPX: Reviewed by Lee Yong at 12/09/2019
Yap Kah Yan
16:23 Migration #10238 (Work Completed-End life cycle): SCP#5047- CMS FPX Issue - Error Code 1H - Consu...: Patch at \\10.20.8.35\Internet Banking\20190723_FPX_UIUX_PROD_ISSUE Yap Kah Yan
09:07 Support #10229 (Closed - End of life cycle): [SCP ID :##5114##] : Missing IBG Transaction History: Hi Hafiz,
Kindly attend below request.... Nurul Akmal

15:12 Support #10223 (Work Completed-End life cycle): [SCP ID :##5113##] : KFH Online Gold Account not...: Hi,
Kindly attend below request:
Customer unable to perform any Gold Buy/Sell via KFH Online.
The Gold price h... Zahir Abd Latif

15:42 Support #10184 (Pending Customer Feedback): [SCP ID :##5107##] : EPF for CMS: We have assist KFH IT on re-initiate EPF testing.
Action:
1. Provide the flow of EPF transaction, first time uplo... Yap Kah Yan

15:06 Support #10211 (Pending Customer Feedback): [SCP ID :##5112##] : DuitNow Unsuccessful Transaction...: Root Cause: Inserted value too large for column: "192.168.4.158, 58.71.201.164"
Solution: To check with HPS.
Act... Yap Kah Yan
12:03 Support #10211 (Closed - End of life cycle): [SCP ID :##5112##] : DuitNow Unsuccessful Transactio...: Hi,
Kindly attend below request:
We have received a call from customer unable to perform Registered Duitnow Fund ... Zahir Abd Latif

18:05 Change #10129 (Closed - End of life cycle): [SCP ID :##5084##] : JomPAY Add Favourite: Hi,
Kindly attend below request.
Kindly asses the attached CR and comeback with the proposed solution. Zahir Abd Latif
17:46 Support #10128 (Closed - End of life cycle): [SCP D :##5083##] : Deskmate Update : New Hire Update: Hi,
Kindly attend below request.
Kindly update the deskmate staff directory as follows:
Staff ID
Name
Di... Zahir Abd Latif
15:45 Support #10127 (Closed - End of life cycle): [SCP ID :##5082##] : Missing RPP Transaction Details...: Hi,
Kindly attend below request.
There is missing transaction details for RPP transaction in Fraud email notifica... Zahir Abd Latif
15:10 Support #10126 (Closed - End of life cycle): [SCP ID :##5081##] : DuitNow Fund Transaction Failur...: Hi,
Kindly attend below request.
We have received few calls from customer unable to perform Duitnow transactions ... Zahir Abd Latif
14:59 Support #10125 (Closed - End of life cycle): [SCP ID :##5080##] : KFHOnline - Duitnow Transfer issue: Hi,
Kindly attend below request.
Card No. : 4678039700042550
Transaction amount ... Zahir Abd Latif

16:19 Support #10123 (Closed - End of life cycle): [SCP ID :##5078##] : FPX Fraud Email Notification Title: Hi,
Kindly attend below request.
This is to formalize the issue reported by user whereby the fraud notification t... Zahir Abd Latif
16:09 Support #10122 (Closed - End of life cycle): [SCP ID :##5077##] : To demolish Info Site (KFHMB): Hi,
Kindly attend below request.
Corporate Comm has confirmed that KFHMB instance is no longer use and we can pro... Zahir Abd Latif

17:29 Support #10119 (Closed - End of life cycle): [SCP ID :##5075##] : Deskmate Update : News Section: Hi Hafiz,
Kindly attend below request.
Kindly upload the news in the deskmate news section as follow:
1)
Ne... Nurul Akmal
16:00 Support #10117 (Closed - End of life cycle): [SCP ID :##5074##] : Failed to Perform Jompay Mainta...: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
09:40 Support #10114 (Closed - End of life cycle): [SCP ID :##5073##] : Tabung Haji Report File: Hi,
Kindly attend below request.
Please find the attached file for requirement of generating new report file for ... Zahir Abd Latif

12:14 Support #10052 (Closed - End of life cycle): [SCP ID :##5044##] : BIB - Unable to perform Bill Pa...: Issue closed in SCP. Zahir Abd Latif

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B - Production Support » KFH Support